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“Amazing refurb...but this place is worse than a creche”
Review of Hop House

Hop House
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed 2 weeks ago via mobile

Recently popped in here with a friend for a few “quiet” pints to check out the recent refurbishment.

On the refurbishment side, this place gets full marks - they’ve done a stunning job and this place is now the type of place I’d regularly come to, especially in the summer.

Unfortunately, the new upmarket ambiance is completely and utterly ruined by the fact this place is a glorified crèche; with children running around all over the place treating it like their local park whilst their ignorant parents sit around getting pissed apparently oblivious to the nuisance their “little darlings” are causing to other patrons by running riot.

Sort it out Hop House - either ban kids, or ensure their parents make them behave.

I won’t be returning in a hurry, not whilst I value my ear drums.

5  Thank Thomas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 233 reviews

Reviewed 3 weeks ago via mobile

We had booked a table and were advised on arrival that the wait time for food was 45 to 60 minutes. The restaurant however was not overly busy so I'm not sure why this was the case. Other customers were told after I had ordered that they could no longer order food.

I must however say that the staff were very apologetic and the food was very good when it did arrive. The restaurant is under new management and has had a refurb.

Thank Gemma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

One hour waiting for a food is too much after that want a refound and go eat somewhere else. Dont go there

1  Thank vozihopo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

Avoid this pub! although it does have a small childrens play area the food/service and general look of the pub really lets it down. The food was standard for a place like this. There was an awful smell, it was not clean and neither were the toilets. Very disapointed.

    • Value
    • Atmosphere
    • Service
    • Food
Review collected in partnership with Greene King
1  Thank rachaelvelvick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence L, General Manager at Hop House, responded to this reviewResponded 1 April 2018

Dear Rachael, I'm very sorry to hear your feedback from your last visit. If possible I would like to have the opportunity to speak with you directly, as I would like to make amends for your experience. My email address is 6343@greeneking.co.uk Kind regards Lawrence.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

I am overwhelmed with tonight,,, the amazing service from Sophie was uplifting. The bar service was amazing jo. And the manager Lawrence help us single mums have the prefect night out

Thank Jolazzam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence L, General Manager at Hop House, responded to this reviewResponded 31 March 2018

Hey Jo.

I'm glad you both had a great time, and thank you for your kind words towards Joe & Sophie. As promised they shall be rewarded and recognised appropriately.

Hope to see both soon

regards
Lawrence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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