First off, the pictures in the gallery are NOT the house we stayed in so that is a bit misleading. That said, the decor might have been different but it was just as good in its way. We only stayed a few days but immediately we arrived there it seemed so warm, homely and comfortable, like a real home-from-home. It was clean and tidy and the owners seemed to have made an effort for us in leaving a cake and stocking up the fridge.
The beds were comfortable and what I noticed was the high quality of the sheets, pillow cases and for the bathroom, towels and toilet paper. The living room had internet and sky channels that the kids were really happy with and the views were lovely to stand there and take pictures (fantastic light).
The bedrooms were on different floors and it was tedious the amount of flights to get to the top, so if you are infirm or disabled you are going to struggle with that. There were four bedrooms; kitchen and toilet were on the ground, on level two there was a living room and bedroom, on level two were two bedrooms and the bathroom with a final bedroom at the top of the house.
We thoroughly enjoyed staying there, although we didn't engage with the neighbours. They were obviously unfriendly but I think they have probably had enough of holidaymakers.
Thinking of other bad points, there was an evident smell from the sea, no DVD and no sponge or cream cleaner to properly clean the bathroom so that just goes to show that this house really was an excellent, virtually perfect place to stay for a few days.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Friends getaway||Families with young children|
I booked this property for eight adults as it states it can be for up to ten. The day after my booking the owner, Shena, emailed to apologise that she had advertised it wrong and that it was for a max of two people. She the stated that she had another property, a four bed in Eastney that we could rent for an additional £70. I agreed and made arrangements to pay on arrival.
Then two days before we were due to check in I recieved an email from Shena stating that she had just realised that the house was already booked for that weekend.
As you can imagine I was upset as there was no other properties locally for eight people, she gave no alternative. Worst of all is that my fee i paid her was taken from my account and I couldnt then afford a deposit on something else and this has still not been returned to me, £79.50
This cost me her fee, plus travel tickets we have already purchased. More importantly a wonderful weekend we could have had is now ruined.
Very shocked and disappointed that someone can do this to such a large group with no notice and get away with keeping my money.
I would not recommend booking any property with Shena M unless you wish to lose money and a break away.