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Reviewed 16 August 2018 via mobile

Stayed here for one night on Saturday 11th August booked through Hotels.com got a free upgrade to Club room it was a fabulois stay wish it was longer. It was so clean everywhere the leisure club and gym were excellent and only ate breakfast during stay that was first class. The shower was amaxing so big and the bed so very comfortable. Will return. Thank You.

Stayed: August 2018, travelled as a couple
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike H, General Manager at Village Hotel Portsmouth, responded to this reviewResponded 4 weeks ago

Dear Guest,
Thanks for taking the time to leave a review. I am happy to hear you enjoyed your time with us and we cannot wait to welcome you back to Village Portsmouth.
V. Kind Regards,
Mike

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2018

All of the staff were very friendly and very efficient. The hotel did not come up to my expectations for such a modern hotel. All of the carpets were in bad need of a through clean. The one in our room was very grubby and needed a serious clean. The size of the room left a lot to be desired, it was very small.I would not recommend this hotel to anyone unless big improvements were made.

  • Stayed: August 2018, travelled with family
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Review collected in partnership with this hotel
Thank 132ken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike H, General Manager at Village Hotel Portsmouth, responded to this reviewResponded 3 weeks ago

Hi 132ken,

Thanks for the review and thanks for the kind comments about the team. I have passed on your comments to our housekeeping and maintenance teams.

I understand the rooms are not to everyone's taste and whilst most of our guests absolutley love the design, I know some people prefer the more traditional.

Hopefully you haven't been put off using us in the future.

Regards,

Mike

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Reviewed 15 August 2018

Good location, room was nice and the gym was excellent. Slightly pricey for room only but we enjoyed our stay and would definitely stay at The Village again. We visited Gunwharf Quays which is only a 10-15 minute drive away.

  • Stayed: August 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank benwilliams826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike H, General Manager at Village Hotel Portsmouth, responded to this reviewResponded 3 weeks ago

Hi Ben,

Thanks for the review.

Be great to welcome you back soon.

Regards,

Mike

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2018

Room good value. Expensive food, served cold!Room was good. Nice large TV, large bed. Some people might be put off my the screen to the bathroom but it was ok for us .Beds and pillows were too hard for us but that's just personal taste. If you want a cheap, clean room near the docks this hotel is great. Don't order the food! We had a steak skewer and burger which wasn't cheap. It arrived cold. Was told replacement food would arrive in 8 minutes. Not sure how they calculated that!. 30 mins later our food was just dumped on the table by a different waitress. No communication what so ever.We would stay in the hotel but would eat their again.

  • Stayed: August 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank Greg F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike H, General Manager at Village Hotel Portsmouth, responded to this reviewResponded 3 weeks ago

Hi Greg,

Thanks for taking the time to review us. We value all feedback, both positive and negative; it is only through such that we may learn and improve. Rest assured We have taken your commenst on board.

I hope this has not put you off using us in the future and i look forwards to wlecoming you back at some point.

Regards,

Mike

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Reviewed 15 August 2018

Good stay other then pillows made uncomfy sleep. The black out blind was great really did keep the room dark. The food was lovely especially breakfast. Missed carvey as ends at 4pm and we didnt know. Starbucks is good staff friendly

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
1  Thank justtori88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike H, General Manager at Village Hotel Portsmouth, responded to this reviewResponded 3 weeks ago

Hi justtori88,

Thanks for the review. Really happy you enjoyed your stay and sorry you missed the carvery. Maybe next time.

regards,

Mike

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