What a lovely hotel! So conveniently situated with parking. We had a lovely sea view room which was comfortable and warm. It was clean and stylish and the bathroom was well appointed. The staff were welcoming and breakfast was good with a selection of hot and cold options. Will definitely come back again.
Dear SurreyLadyJ,
Thank you for your wonderful feedback!
We’re thrilled to hear that you enjoyed your stay and appreciated the convenience of our location and parking facilities. It’s fantastic that you found your sea view room comfortable, warm, and stylish, with a well-appointed bathroom to match.
We're also delighted that you felt welcomed by our staff and enjoyed the variety at breakfast. We can’t wait to welcome you back for another great stay – thank you for recommending us!
Kind Regards,
We enjoyed our stay in the Hermitage. It's a lovely hotel, well situated and within easy reach of the beach, and town centre. A path that takes you straight there without having to cross any busy roads. The staff are very friendly and nothing is too much trouble. There is tea/coffee in the rooms, as well as a TV and even a hairdryer. A comfortable lounge for those times when you've had too much sightseeing and just need to relax with a cup of tea, or even something stronger. On one day that we were there Storm Bert decided to make its ugly appearance which necessitated staying in the hotel all day. The Games cupboard in the Lounge came in handy for this. And you could order a bite to eat during the day without any problem. Whether you're there for a place to lay your head, or a place you can comfortably sit and read a book, the Hermitage has it all.
The one downside was the heating system which, in many of the rooms, is accessed on an electronic gadget which we never did get the hang of. I'm sure it's easy once you know how! But any staff member will be happy to help you sort it.
Dear 481jacquih,
Thank you so much for taking the time to share your lovely feedback!
We’re delighted to hear that you enjoyed your stay at The Hermitage and found our location so convenient for exploring the beach and town centre. It’s wonderful to know that you appreciated the little touches in your room and made use of our comfortable lounge to relax – especially with Storm Bert making an unexpected appearance! We’re also pleased the games cupboard and daytime dining options added to your experience.
We’re sorry to hear you had a bit of trouble with the heating system, but it’s great that our staff were on hand to assist.
Thank you once again for your kind words, and we hope to welcome you back to The Hermitage for another enjoyable stay in the future.
Kind Regards,
We had quite a small but comfortable room it was ideal for our one night stay lovely view of the sea if storm Bert hadn't made an appearance! We had an evening meal which was very good and a good breakfast the next morning , nice to be able to park at the hotel as well
Dear cmh552016,
Thank you for sharing your feedback!
We're so pleased to hear that you found your room comfortable and enjoyed the lovely sea view – even if storm Bert made it a bit more dramatic than expected!
It’s great to know you appreciated your evening meal, breakfast, and the convenience of our on-site parking. We hope to welcome you back soon for a longer stay, hopefully with calmer weather.
Kind Regards,
We’ve just had a wonderful couples weekend here for a 60th Birthday. This is a lovely hotel in a great location which is central for the beach, pier and concert venues. A short walk to bars, shops and restaurants. The rooms are modern and comfortable and the breakfast and dinner were delicious. The staff went above and beyond to look after us for 2 nights which helped make our stay special. The 2 night stay with dinner B&B with Prosecco is a great deal and we will definitely be back. Thank you 🙏🏻
Dear Safari30474766230,
Thank you so much for your kind words!
We're delighted to hear that you had such a wonderful time celebrating the 60th birthday with us.
It's great to know that you enjoyed our central location, modern rooms, delicious meals, and the attentive service from our team.
We're thrilled that you took advantage of our 2-night stay with dinner and Prosecco package — and even more pleased that it helped make your stay special.
We look forward to welcoming you back for another memorable escape!
Thank you again for choosing us!
Kind Regards,
We stayed at the hotel on Monday night, whilst seeing a show in town.
Sea View room on 4th floor, recently renovated, nice rooms.
As the hotel was quiet, breakfast was freshly cooked as opposed to normal buffet, much appreciated plentiful, tasty.
All staff were very friendly and helpful.
We are from Bournemouth and enjoy staying here for nights out in town, central location.
We also did manage to get the smart TV to work without using the apps , however we aren't in the room long enough to worry.
Dear LDW72,
Thank you for your lovely review!
We’re thrilled to hear you enjoyed your stay with us, especially the freshly cooked breakfast and the sea view room. It’s great that you were able to take advantage of the quiet atmosphere and the recent renovations.
We’re also glad the smart TV worked for you. We really appreciate you mentioning our friendly and helpful staff, and we’re so happy to hear you enjoy staying with us for your nights out in town.
We look forward to welcoming you back again on your next visit from Bournemouth. Thank you for choosing us!
Kind Regards,
