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Reviewed 21 November 2016

The room was delightful. It had a wonderful view of Plymouth and was really spacious and comfortable. The whole hotel has a timeless charm and the staff are really attentive, friendly and professional. I would recommend it to anyone.

Room Tip: The premium rooms are really spacious and airy.
  • Stayed: November 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank suef692015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2016

A really nice old hotel with excellent helpful staff. Large spacious, beautifully decorated and funished room, it was next to the lift but we never had no problem with it, we also had the window open all night but it was quiet and we had a really good nights sleep in a lovely large comfortable bed. We will definitely stay here again.

  • Stayed: November 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank janetalison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2016 via mobile

We stayed here on the night of our wedding in November 2016. The staff are friendly and accommodating, allowing us to check in early to help us with timings during the day. The hotel itself is stunning - Victorian-gothic style, with fabulous fittings and furnishings. Our room was spacious, bed was extremely comfortable and we had a lovely stay. Breakfast was included with our booking, we both opted for full English and catering for gluten-free diet was not a problem. Happy to recommend, thanks guys!

Stayed: November 2016, travelled as a couple
Thank Neil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2016

The reception staff were wonderfully helpful but the rooms disappointing! First room offered was immediately next to the lift. Second room offered, supposedly a double, was tiny with the window looking out onto an enclosed fire escape. Finally room three on 5th floor was pleasant size, small window but comfortable bed. Luckily it was at the back of the hotel because there was quite a lot of music playing late into the evening but filtered somewhat by our location over the car park! I wouldn't stay here again. We didn't pay for breakfast having read other trip advisor reviews. Lovely listed staircase but definitely seen better days.

Room Tip: Make sure you don't get room by lift or fire escape!
  • Stayed: November 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank lindacb45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2016

We had a room at the side of the hotel, so the view wasn't brilliant, but was generally quiet from outside disturbance. This hotel has much more character than many other modern block hotels in Plymouth, and I would happily stay here again at a similar rate - which I was very happy with. We could reach most places in the city with a 10 minute walk, and free parking was a welcome bonus.
Given that one night had a wedding party and another had the Young Farmers dinner, we were pleasantly surprised that zero noise came up to the room.
Staff were generally friendly, but small things could be improved, for example a more welcoming approach and key cards that consistently work.

  • Stayed: November 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Dave U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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