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Reviews (1,051)
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Traveller rating
495
323
129
48
56
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All reviews car park city centre excellent location air con meal deal would stay here again pay and display comfortable rooms a lovely stay high street good nights sleep family room free parking inns cathedral reception quay
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19 - 24 of 1,051 reviews
Reviewed 5 weeks ago

The staff at this premier inn are so lovely, especially Elisha. Nothing was too much trouble and all of the staff were smiling and very helpful, the hotel felt relaxed, a pleasant place to be. Thank you it makes a huge difference.

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank GinaElenaPrice
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 weeks ago

We have used Premier inn hotels throughout the country. We find them to be of Excellent quality. Easy online Booking . Friendly customer service and most importantly high quality infrastructure since all the hotels are fairly new making them far much better than other established hotels

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank MooversUk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 23 August 2021

The car park was closed but the staff helped us to store our bikes in the corridor to avoid leaving them in a public car park. Nice rooms and good breakfast buffet. Very central. We walked everywhere. Close to town and not far from the Quays.

Date of stay: August 2021
Thank tiz535
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 August 2021

The hotel room itself was fine and I got a quiet room that I requested, however there is a massive issue with the window not opening. If this is to save money at the expense of the customer having a decent night, then I will never book again. As an asthmatic who has a significant dust allergy, i seriously struggled to sleep. The rooms have carpets and smelt stale, and the hotel. It was the first thing I noticed walking in was the off smell. There aren’t even doors open to entrance to let in air. Bot to mention how uneasy I felt with being ‘caged in’. What if there were a fire? Really irresponsible design for the sake of the owner’s cost savings. Air con too noisy and I struggle with it with my conditions. Is it too much to ask for fresh air or a window that at least can be ajar an inch? We live in the UK not Dubai! If you want to save in energy just place polite notices to tell customer what to do. At the cost I paid for one night, I expected a window that can open, not a nightmare of a sleepless night and a burning chest. Will not stay here ot in any premier Inn with same design again. Shame.

Date of stay: August 2021
Trip type: Travelled solo
Thank LauraH4184
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 17 August 2021 via mobile

The hotel car park attached to the building is being reconstructed and there is drilling in the morning and very noisy. I am currently staying at this hotel. Do not visit if you need to sleep as drilling noise started from 8:30am. Very loud

Date of stay: August 2021
Trip type: Travelled with family
Thank 1976mo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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