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Reviews (1,032)
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Reviewed 29 April 2018

The White Hart is one of the oldest buildings in Exeter and, unlike some reviewers, I'm rather pleased that it isn't a squeaky clean, modern hotel. Granted, it is a wee bit faded and could do with a bit of a refurb, but our room on the third floor was large, clean and very comfortable.

Check in was friendly and efficient, and breakfast was fine. We had the cooked breakfast which was pretty much what you would be served in a decent transport cafe - and I mean that as a bit of a compliment. Service was quick and friendly.

From a practical perspective, the White Hart is ideally situated in the middle of the city, and the car park is large and easily accessible. As such, if you are driving to Exeter, I can't imagine finding a better hotel.

Stayed: April 2018, travelled as a couple
Thank johnhouston2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitehartexeter, Manager at White Hart Hotel, responded to this reviewResponded 6 July 2018

Thank you for you review. We are glad to hear that you had a nice time during you stay with us.
We hope to see you again soon.
Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2018

Buildings mixture of old and new. Rooms in annex (ie newer building) good size, clean, good towels. Shelf for tea making kit great...no squashing up your possessions to make room for a tray on the dressing table. Bar full of odd corners and LOTS of knick knacks. Food burgers and chips type, so ate out. Breakfast choice of cooked or continental. Disappointing continental choice...a few pastries, a few bananas ,cereal and small 'lite' yoghurts (all strawberry). Some juices.
Staff friendly...except guy on Reception...he really wasnt interested....in the customers or his job.

  • Stayed: April 2018, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank ladyscribe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitehartexeter, Manager at White Hart Hotel, responded to this reviewResponded 6 July 2018

Thank you for you review. We are glad to hear that you had a nice visit with us.

I'm sorry to hear about this; I will investigate this.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2018

Nice room spotlessly clean, good breakfast. Very helpful staff. Parking on site a real bonus. Easy to walk to town and Exeter Quays. lovely hotel with a bit of character.We will definitely visit again.

  • Stayed: April 2018, travelled with friends
    • Value
    • Rooms
    • Service
Thank Sandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitehartexeter, Manager at White Hart Hotel, responded to this reviewResponded 6 July 2018

Perfect, We are happy to hear that you had a nice visit with us.

We look forward to seeing you again soon

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2018

The White Hart seems to have got worse since I last reviewed it. We didn't have breakfast as last time it was awful, so ate elsewhere. None of the staff seem to have had any training in how to interact with the customers. On checking in, the receptionist did not smile and there wasn't even an attempt to be friendly. The calibre of staff has sadly gone downhill and on leaving the receptionist didn't even acknowledge our departure. Our bottles of water in the room were not replaced but left from the previous night although we had almost finished them. Sadly i would advise visitors to look elsewhere as the food and service is poorly lacking!

Stayed: March 2018, travelled with friends
Thank goosiegander1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitehartexeter, Manager at White Hart Hotel, responded to this reviewResponded 6 July 2018

Thank you for your review. I'm sorry to hear that your experience with us wasn't a pleasant one.
If you want to contact us directly to discuss this matter please call us 01392 279897
Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2018

I booked this hotel for one night with breakfast. It was adequate for one night, but it was old fashioned and the lock on my door did not work! The location is central and there is free parking which is a plus. Breakfast was average.

Room Tip: Ask for new wing - less noisy
  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank janet c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitehartexeter, Manager at White Hart Hotel, responded to this reviewResponded 6 July 2018

Thank you for your review. I'm sorry to hear that your experience with us wasn't a pleasant one.
If you want to contact us directly to discuss this matter please call us 01392 279897
Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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