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All reviewssea viewthe mexican restaurantits heydaygroupon dealthird floorbit datedlovely hotelbuffet stylejacuzzi and saunawould stay againfull englishleisure facilitieslounge areatown centrea lovely stayshort breakbeaches
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Reviewed 16 May 2018 via mobile

Although customer service varied between staff, the hotel is old and has plenty of potential nonetheless. there were poor entertainment it seemed run down, the carpets were either torn or stained. the hotel allows pets I.e dogs, the guests do take a full advantage of it, in the expense of guests that are not keen on pets.
there dogs running around off leash which puts off remaining guests.
the shower temperature is hard to adjust. rooms had an oddure of pets.
I do not not recommend it at all until they get their act together.
that said some staff were extremely helpful

Stayed: May 2018, travelled as a couple
Thank Stealthviper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LegacyGuestRelations, Guest Relations Manager at Legacy Hotel Victoria - Newquay, responded to this reviewResponded 17 May 2018

Dear Stealthviper Thank you for staying at The Legacy Hotel Victoria. We welcome all guest feedback as it helps us to provide all of our guests with a positive experience.

Thank you for your constructive feedback, I was sorry to learn of your comments. We do welcome dogs to the Hotel provided they are kept under control at all times and we remind owners of this whenever a situation like this occurs. The Hotel is cleaned on a daily basis and we have specific "dog friendly" bedrooms within the Hotel. It was great to read that you enjoyed our friendly team and I can confirm we are in the process of undertaking a refurbishment throughout the Hotel.

We look forward to welcoming you back to stay with us again soon. Please book directly with us for the best rates.

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Reviewed 16 May 2018

We stayed with some American relatives in hotel Victoria from the 7th of May till the 10th of May. Rooms are a bit dated but staff was really friendly. This hotel must have been awesome in his day. You can feel the history that goes with this place.

  • Stayed: May 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Iris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LegacyGuestRelations, Guest Relations Manager at Legacy Hotel Victoria - Newquay, responded to this reviewResponded 17 May 2018

Dear Iris D Thank you for staying at The Legacy Hotel Victoria. We welcome all guest feedback as it helps us to provide all of our guests with a positive experience.

Thank you for your constructive feedback, it was great to read that you enjoyed your stay with us and I am delighted to confirm that we are in the process of undertaking a refurbishment throughout the Hotel.

We look forward to welcoming you back to stay with us again soon. Please book directly with us for the best rates.

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Reviewed 14 May 2018 via mobile

Just stayed for the one night. Absolutely fabulous ! Our room was so huge and newly decorated with a fantastic sea view. The hotel is old and in need of a bit of modernisation.However, we liked that it once must of been such a grand hotel in its heyday. It was wonderful to see it being still used and being brought back to life. Fabulous spot on front near town. Would highly reccomend !

Stayed: May 2018, travelled as a couple
Thank grannykak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LegacyGuestRelations, Guest Relations Manager at Legacy Hotel Victoria - Newquay, responded to this reviewResponded 15 May 2018

Dear grannykak Thank you for staying at The Legacy Hotel Victoria. We welcome all guest feedback as it helps us to provide all of our guests with a positive experience.

Thank you for your constructive feedback, it was great to read that you enjoyed your stay with us in particular our recently refurbished bedroom and far reaching sea view!

We look forward to welcoming you back to stay with us again soon. Please book directly with us for the best rates.

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Reviewed 13 May 2018 via mobile

We booked a weekend stay here to relax. The hotel was in the middle of the town almost, we had room 3 ground floor and the noise level was acceptable considering there was a nightclub right next door and we didn’t get disturbed to much by it. Yes the hotel is a little tired, we don’t mind that so much as long as it’s clean. Our room was clean, apart from the carpet! This was stained and needs replacing!! The only issue we had was the curtains in the room, they kept people from looking in but that’s about it, any light day or night it was like the curtains were still open and that did not aid a very good nights sleep for us. The pool area was functional but tired and the hotel seemed a bit hickledy pickledy in the way they had their rooms set out. The restaurant where breakfast is held was ok, views were amazing, breakfast itself was ok, not sure what they do with their fried eggs but they were brown on the bottom!!! Staff were friendly, we would stay here again but would try and get a sea view room.

Stayed: May 2018, travelled as a couple
Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LegacyGuestRelations, Guest Relations Manager at Legacy Hotel Victoria - Newquay, responded to this reviewResponded 14 May 2018

Dear Lisa S Thank you for staying at The Legacy Hotel Victoria. We welcome all guest feedback as it helps us to provide all of our guests with a positive experience.

Thank you for your constructive feedback, it was great to read that you enjoyed your stay with us in particular our great location, friendly team and swimming pool. I was sorry to learn of your comments regarding the carpet and can confirm that we are in the process of refurbishing our bedrooms throughout the hotel.

We look forward to welcoming you back to stay with us again soon. Please book directly with us for the best rates!

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Reviewed 8 May 2018 via mobile

Stayed over bank holiday - room had just been redecorated so clean and tidy
Staff friendly
Only quibble was shower was poor but left feedback and it was taken well
Also limited parking spaces which also can be used by people not staying in the hotel which isn’t helpful
Overall though very satisfied

Stayed: May 2018, travelled with friends
Thank clairebear572
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LegacyGuestRelations, Guest Relations Manager at Legacy Hotel Victoria - Newquay, responded to this reviewResponded 8 May 2018

Dear clairebears572 Thank you for staying at The Legacy Hotel Victoria. We welcome all guest feedback as it helps us to provide all of our guests with a positive experience.

Thank you for your constructive feedback, it was great to read that you enjoyed your stay with us in particular our recently refurbished bedroom and friendly team!

We look forward to welcoming you back to stay with us again soon. Please book directly with us for the best rates!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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