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“The Perfect Cottage Vacation”
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Very good
11 reviews
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Overview
Cottage -
4 Bedrooms, 3 Bathrooms, Sleeps 10
Haliburton, Ontario

Reviews from our community

Very good - based on 11 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
John L
Chatham, Canada
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“The Perfect Cottage Vacation”
Reviewed 24 July 2016 for a stay in July 2016
1
person found this review helpful

We stayed for a week with extended family in July 2016. The cottage had everything you would ever need. The setting was beautiful and there was access to five lakes. The cottage has a great dock and the rooms were great. Can't wait to go back!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Access to five lakes
Liked least: Nothing!
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shab158
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“BE CAREFUL, THERE ARE HIDDEN CHARGES”
Reviewed 5 June 2016 for a stay in May 2016
2
people found this review helpful

We visited the cottage on May 2016, beautiful cottage. However, if you are visiting Sandhaven, be prepared for hidden charges with no explanations. We left the cottage all clean and spotless. Aside from my numerous request of having the owner upon our leave, he rejected it. A day after our leave, he emailed me that the cottage needed 4 hours of cleaning!!! Did I mention the cottage was spotless when we left? And I mean spotless!!! He deducted what he called the “cleaning charges for his trusted employee’s”. this is a means of business for him. He charges you for different reasons and he does not give you an explanation of what it was about because his “trusted employee’s” said so. So if you are visiting the cottage, be aware of it.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: the view and location of the cottage
Liked least: unpofetionality attitude and his hidden charges without explanation
Travelling group: Friends
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Jun 2016
At Sandhaven cottage, we pride ourselves on providing a clean and comfortable cottage rental for all of our guests to enjoy during their stay, and ask them to leave the cottage as clean as they found it upon departure, or request our cleaning services to do that for them. Not only did this past group leave the cottage well below our standards of cleanliness, but they also left all the doors and windows wide open with lights on overnight, even though they were told that our staff would not be available to check the home until the next day, and were specifically asked to make sure the home was all closed up and locked before they left. Despite our common sense request, the cottage was left wide open overnight with no one home. When our staff did arrive to check the cottage, they spent 4 hours to clean and make the cottage ready for our next guests arrival, to a level of cleanliness most guests would expect. This was explained to this group and discussions over the next few days turned to threats of bad reviews over social media if we charged this guest for the additional cleaning fees required. In an effort to be fair, we paid for half of the additional cleaning fees ourselves, and only asked them to pay for 50% of the extra charges we incurred. In the past 12 years of renting out our cottage, we have rarely charged any additional charges upon departure to anyone, and it is truly regretful that this group has chosen to publish a negative review due to their own disrespect and neglect they showed towards our property, and I would strongly advise any other owners to proceed with caution when renting to this group in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caledonia Ontario
Reviewed 27 November 2010 for a stay in July 2010
1
person found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family (extended)
Your age range 55-64
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
norfolk virginia
Reviewed 20 November 2010 for a stay in June 2010

Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ontario
Reviewed 20 November 2010 for a stay in June 2009
1
person found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family (extended)
Your age range 55-64
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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