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DFunFamily
Montreal, Canada

We stay in Best Western on June 2024

4.0 of 5 bubblesReviewed 27 Jun 2024
Pos: Staff are friendly, rooms are clean and beds are confortable. Location: closed to where I need to go. Good value.

Con: Half of the light fixtures were broken. Long line up of check-in and out. (only one staff at the front desk). The elevator is too far from front desk. We ened up carry and walk up the staires with all our luggage.
Date of stay: June 2024
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services, Other at Best Western Parkway Hotel Toronto North, responded to this review
Responded 1 Jul 2024
Dear Guest, I am happy that your time with us was enjoyable, and the accommodations and services were what you expected and deserve. We appreciate the feedback you have provided. By letting us know what you liked about your stay and how we can improve, it gives us an opportunity to take a closer look into ways in which we can create a better guest experience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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        Reviewed 26 June 2024

        Stayed for three nights and every day we had issues with our room key, on numerous occasions upon trying to enter our room the lock would malfunction and not accept our key. Ended up having to go to the front desk multiple times to get a new key. Room was unremarkable and bathroom/closet door was broken. Multiple times it would slide off the railing and we would have to lift it back onto the track. This hotel is extremely dated and is in desperate need of a proper renovation. Staff didn't seem very friendly even when walking back into the lobby I was never greeted. Don't recommend staying here.

        Date of stay: June 2024
          • Value
          • Location
          • Sleep Quality
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          • Cleanliness
          • Service
        Review collected in partnership with Best Western
        Thank Tripper3073
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Guest Services, Other at Best Western Parkway Hotel Toronto North, responded to this reviewResponded 26 June 2024

        Dear Tripper3073, We recognize your time is valuable and appreciate the feedback you have provided.

        In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your insightful perspective and valuable feedback with the leadership team. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

        Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 25 June 2024

        The lay out of the motel was a little odd but was very good after we got use to it. The pool, exercise room and bar were connected through a walk-way from the motel to another building. It was nice, safe and quiet.

        Date of stay: June 2024
          • Value
          • Location
          • Sleep Quality
          • Rooms
          • Cleanliness
          • Service
        Review collected in partnership with Best Western
        Thank danieldeiter56
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Guest Services, Other at Best Western Parkway Hotel Toronto North, responded to this reviewResponded 25 June 2024

        Dear Danieldeiter56, We are pleased to know that you enjoyed your time with us. My hope is that all our guests experience a relaxing and peaceful stay. I am grateful for your feedback because it gives the foundation to implement improvements and in addition, gives our teams encouragement for all that they do.

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 19 June 2024

        Booked via BW for 146$C for one night.

        Checked in late afternoon, and was provided a room on ground floor at back of building. Room was decent, with king bed, sofa, lcd tv, fridge, microwave, clean bathroom.

        The parking can get complicated has the lot is shared with the Sheraton next door and space may be limited. No breakfast is provided here, but there is a restaurant on site, and in mall next door. The gym is very big (in fact, its a private health center which is accesible to guests) and there is an outdoor pool (closed when i visited in May) as well as an indoor pool with jacuzzi.

        A bit far from TO but decent for one night

        Date of stay: May 2024
        • Trip type: Travelled solo
          • Value
          • Location
          • Sleep Quality
          • Rooms
          • Cleanliness
          • Service
        Thank Luc B
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Guest Services, Other at Best Western Parkway Hotel Toronto North, responded to this reviewResponded 19 June 2024

        Dear Lubiere, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We are pleased to know that you enjoyed your time with us. My hope is that all our guests, upon check out, leave with positive impressions and lasting memories.

        We hope you will come back and see us again soon.

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 16 June 2024

        Nice and clean and no microfiber cloths they have nice pools and amenities weight room exercise room and racquet ball courts

        Date of stay: June 2024
          • Value
          • Location
          • Sleep Quality
          • Rooms
          • Cleanliness
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        Review collected in partnership with Best Western
        Thank torch2work
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Guest Services, Other at Best Western Parkway Hotel Toronto North, responded to this reviewResponded 19 June 2024

        Dear Torch2work, I am happy that you enjoyed our services and accommodations. It delights us in knowing that we exceeded your expectations as we strive to create lasting memories for our guests. It was a pleasure to host you and we hope you choose to stay with us again.

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 7 June 2024

        was a great trip and location was awesome and close to several shopping options. Food was good . bar was entertaining

        Date of stay: May 2024
        • Trip type: Travelled on business
          • Value
          • Location
          • Sleep Quality
          • Rooms
          • Cleanliness
          • Service
        Review collected in partnership with Best Western
        Thank jemaxx64
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Guest Services, Other at Best Western Parkway Hotel Toronto North, responded to this reviewResponded 8 June 2024

        Dear Jemaxx64, Thank you for taking the time to let us know about your experience. We appreciate your kind words and feedback. It was a pleasure to have you as our guest, and I hope we have another opportunity in hosting you again.

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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