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Traveller rating
559
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All reviews beautiful hotel games area three sisters outdoor pool overlooking the mountains hot tubs are fire pit spring creek walking distance to downtown walking trails main street king room great amenities early check a wonderful stay underground parking easy access
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Reviewed 4 March 2021

I attended a wedding here and the service and staff was professional without being overbearing, polite without being too familiar. The cleanliness of the facilities as a whole was a battle being that the pandemic was ongoing and it was a slushy mix of wet winter weather, snow and ice. Nevertheless the staff appeared to keep up with it and importantly no issues with social distancing and masking in required areas. It is an expensive stay, but you get what you pay for in my opinion. It is not cheap to stay here, but the service and amenities don’t feel cheap, so value for money is appropriately average.

Date of stay: February 2021
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Review collected in partnership with this hotel
Thank sth2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew Shepherd, General Manager at The Malcolm Hotel by CLIQUE, responded to this reviewResponded 17 March 2021

Dear Sth2021,

It was our pleasure to host your Covid Safe Wedding at the Malcolm Hotel during your recent stay in Canmore. Our team members strive for Legendary service standards and we are so glad to hear about your experience. We are so glad to have be a part of your big day and cant wait to welcome you back again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2021

From check in to room service to the pool and hot tub to the epic views from our balcony and the big comfy beds I can’t recommend this place enough. We will definitely be back, next time with our pup.

Date of stay: February 2021
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Review collected in partnership with this hotel
Thank Bailey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew Shepherd, General Manager at The Malcolm Hotel by CLIQUE, responded to this reviewResponded 17 March 2021

Dear Bailey P,

It was our pleasure to host you at the Malcolm Hotel during your recent stay in Canmore. Our team members strive for Legendary service standards and we are so glad to hear about your experience. We look forward to welcoming you and your Pup back again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2021

We celebrated my wife's 60th birthday and enjoyed every aspect of our stay .The Stirling Grill had excellent food and the service was top notch.Our room was very clean and very comfortable. Thank You!

Date of stay: February 2021
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Review collected in partnership with this hotel
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew Shepherd, General Manager at The Malcolm Hotel by CLIQUE, responded to this reviewResponded 17 March 2021

Dear Chris S,

It was our pleasure to host you for your wife's birthday at the Malcolm Hotel during your recent stay in Canmore. Our team members strive for Legendary service standards and we are so glad to hear about your experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2021

We love staying at the Malcolm!
The exceptional customer service, beautiful clean rooms and great food and beverages will always keep us coming back.
Canmore is our go to destination and the Malcolm our home away from home!

Date of stay: February 2021
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Review collected in partnership with this hotel
Thank debbiehird2314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew Shepherd, General Manager at The Malcolm Hotel by CLIQUE, responded to this reviewResponded 17 March 2021

Dear DebbieHiord2314,

It was our pleasure to welcome you back to the Malcolm Hotel during your recent stay in Canmore. Our team members strive for Legendary service standards and we are so glad to hear about your experience. We cant wait to see you again in the future.

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Reviewed 26 February 2021

We always have a great stay here! Exceptional views, rooms, staff and location. We no longer go anywhere else in Canmore. Views from the pool and hot tub are incredible, don't skip that part of your stay! Beds are amazing too. Love everything about this place.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Tina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew Shepherd, General Manager at The Malcolm Hotel by CLIQUE, responded to this reviewResponded 17 March 2021

Dear Tina H,

We love you too. Our guests are amazing and It was our pleasure to host you at the Malcolm Hotel during your recent stay in Canmore. Our team members strive for Legendary service standards and we are so glad to hear about your experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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