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Mike D
Edmonton, Canada

Average hotel

3.0 of 5 bubblesReviewed 3 Apr 2024
Just an average stay in an average hotel.
We went to check in and asked for some additional bedding for the pullout couch. The front desk staff had me stand there waiting while another guest was off getting something from their car. After 4-5 minutes I asked a different staff member for bedding and pillows.
In terms of the room, things were...tight. The queen bed and the pullout coach touched each other, making movement a significant challenge. The decor was nice, the room furnishings were nice. Everything was just sort of....ok.
I've seen other reviews about charging for parking. This infuriates me too but I get it - almost every hotel is doing this now.
I get that it was a hockey tournament weekend, but it was the least service I think I've felt in a long time.
Date of stay: March 2024
Trip type: Travelled with family
2.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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1 - 6 of 153 reviews
Reviewed 27 February 2024

I chose this hotel as it's right off the 404. It only took 45 minutes to drive from the hotel to Dufferin and King. The room was lovely, it had a kitchenette with a full fridge, stove top, microwave, dishes etc. The breakfast was a wonderful surprise - lots of hot and cold options and REAL dishes and cutlery. Parking was a deal at $8.00/day. Excellent staff, too.

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank SuzHo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 February 2024 via mobile

We are repeating guests of TownerPlace Suites Markham. We visit my family once or twice a year and everytime (6 years or so already) we decide to stay in this hotel due to the following reason:
Convenient location, Good sized room with plenty of storage places; A good desk and internet connection to work; Very well maintained room; Very comfortable bed, friendly front desk staff and last but not least, the nice bistro downstairs where we like to go there in the evening for a simple meal, a good glass of wine or a coffee with a digestive. Thanks to the warm hospitality of Hassan, Roy and Paul, we always felt very welcomed and very relaxed. No doubt we will come back this year again.

Date of stay: November 2023
Trip type: Travelled as a couple
Thank TravelWen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 January 2024

I booked this hotel on behalf of my Ringette Team that was playing in a tournament in Ajax. Prior to my arrival I was notified by the Hotel Manager, Katie that the pool was not available due to required maintenance. As you can imagine this was a huge disappointment travelling with kids. She called me asap to discuss options to make our stay manageable. She went above and beyond to ensure that we were happy and comfortable for the weekend.
All of the front desk staff were pleasant and happy to help. I booked a one bedroom suite and was happy with the large room and plenty of space. The only thing negative I would say, but this goes to ALL hotels is that the pull outs are not comfortable at all. They advertise that this is where one or two people can sleep, but one adult is lucky to fit. You also have to deal with a 3" mattress and all the bars from the frame. ALL hotels need to improve this or not advertise that the pull out is a sleeping option.

I would highly recommend staying here and perhaps reaching out to Katie to book your next group!!!

Room tip: Not many options for restaurants nearby. Closely located to 401/407 East Free buffet breakfast for TownePlace Suite guests only.
Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank maxine s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 August 2023 via mobile

Location of this hotel is great. It’s close to many food attractions. Service is good. But why do you charge for parking???? 6 dollar per day parking in Toronto suburb is very unreasonable. Nearby hotels offer free, secured parking. Hope this situation will be resolved.

Date of stay: August 2023
Trip type: Travelled with friends
Thank mactomson89
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 July 2023

This was our fourth time at this Marriott Townesplace location. My family and I are pleasantly pleased with this hotel, as we choose to rebook our stay here most times we are in town. Staff are very friendly and overall the location is very clean. We were on floor 9 and had a king bed and sofa bed as we were 3 people. The room had a little kitchenette with a full size fridge, stove, pots, pans, microwave and dishwasher! Great if you plan on bringing a lot of takeout from the near by restaurants. The sofa bed was definitely older with a thinner mattress but for a short stay is definitely doable. We had to call the front for more pillows and sheets for the sofa bed as they didn’t really provide it with proper bedding. The rooms in the townesplace are definitely not fancy and a little older but for the price is definitely good. FOR DRIVERS: They now charge $6 a day for parking. In our previous stays parking was free so this has changed! BREAKFAST IS INCLUDED BUT, it is the same couple of things everyday. The same eggs sausage and toast. If you get tired of it there’s a tim hortons near by which is what we did after 1-2 days. The breakfast spot is on the 14th floor in a very small boardroom. You have to wait 5 minutes till a spot opens up and there’s typically a line for food. I really wish they would just do the breakfast in the dining room of the lobby as the boardroom upstairs is quite small with only 5-10 tables for all these people. The cleaners did a good job of cleaning but we noticed some days the bed sheets did not get changed. The TV in our room was also quite small but there was a lot of channels. the remote is very limited tho to only changing volume and changing channels, no other options or features such as TV Guide/Netflix. These are just some minor details I am including incase this information is important to anyone. Overall, we will DEFINITELY be back again for our fifth stay here, small changes to be made but overall always happy! See u soon

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank kiana h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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