We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
scotty56434
Canada

Could be better

3.0 of 5 bubblesReviewed 27 Apr 2023
Strange that there no reviews from 2022...The room is ok, but internet is very slow at peak times. Breakfast has the same eggs and sausage everyday. No fresh fruit. Waffle station. Front desk personnel were very friendly
Date of stay: April 2023
Trip type: Travelled on business
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$162
  • Expedia.com
    $170
  • Agoda.com
    $143
  • Skyscanner.com
    $158
2.2 km from TownePlace Suites Toronto Northeast / Markham
Free Wifi
Free parking
$185
  • Expedia.com
    $186
  • StayForLong
    $181
  • Hilton Garden Inn
    $186
3.9 km from TownePlace Suites Toronto Northeast / Markham
Free Wifi
Free parking
$275
Get rewarded with One Key
  • Booking.com
    $275
  • Trip.com
    $277
  • Skyscanner.com
    $275
3.0 km from TownePlace Suites Toronto Northeast / Markham
Free Wifi
Free parking
$169
Fully refundable
Save with Choice Privileges
  • Booking.com
    $152
  • Skyscanner.com
    $141
  • Expedia.com
    $152
3.4 km from TownePlace Suites Toronto Northeast / Markham
Free Wifi
Free parking
Lounge
$181
  • Skyscanner.com
    $180
  • Hotels.com
    $180
  • Priceline
    $180
0.0 km from TownePlace Suites Toronto Northeast / Markham
Free Wifi
Pool
$191
Get rewarded with One Key
  • Booking.com
    $191
  • Trip.com
    $192
  • Skyscanner.com
    $190
3.8 km from TownePlace Suites Toronto Northeast / Markham
Free Wifi
$232
Get rewarded with One Key
  • Booking.com
    $233
  • Skyscanner.com
    $186
  • Hotels.com
    $232
4.3 km from TownePlace Suites Toronto Northeast / Markham
Free Wifi
Pool
$161
  • Expedia.com
    $161
  • Spark
    $162
  • Hotels.com
    $161
3.4 km from TownePlace Suites Toronto Northeast / Markham
Free Wifi
Free parking
Lobby
$352
Fully refundable
No prepayment needed
Get rewarded with One Key
  • Booking.com
    $352
  • Skyscanner.com
    $295
  • Trip.com
    $354
4.1 km from TownePlace Suites Toronto Northeast / Markham
Free Wifi
Pool
$163
Fully refundable
Get rewarded with One Key
  • Booking.com
    $150
  • Agoda.com
    $132
  • Skyscanner.com
    $152
4.8 km from TownePlace Suites Toronto Northeast / Markham
Free Wifi
Free parking
View more hotels in Markham
Reviews (153)
Filter reviews
153 results
Traveller rating
68
50
26
2
7
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
68
50
26
2
7
See what travellers are saying:
Selected filters
Filter
Updating list...
8 - 13 of 153 reviews
Reviewed 23 March 2023

This hotel is clean, well organized, has lots of parking. Not only this but, Lance at the bar was absolutely amazing, he saw that I loved the cherries in my friends Manhattan and brought be me over a ramaken of them! I was truly amazed by their customer service. Thank you so so much!

Date of stay: March 2023
Trip type: Travelled solo
Thank Haley H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 March 2023

Terrible customer service. We always have employees that go above and beyond with our rate accommodations however this place has front desk employees who go below and lower except for the one female who is in charge of the kitchen. They should learn how to accommodate customers from the kitchen lady. Shame on their front desk staff.

Room tip: Do not book here they will charge you more than what you would normally pay. There is low diversification in employees
Date of stay: March 2023
    • Value
    • Location
    • Service
Thank anU1567FX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Sales at TownePlace Suites Toronto Northeast / Markham, responded to this reviewResponded 14 March 2023

Thank you for your feedback. I believe our team has already been in contact with you to discuss.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2022 via mobile

A great and updated room with a kitchenette. We were able to make bacon and eggs every morning before going out to enjoy the city pass. Downfall was that our room card was deactivated on day two and we were staying 2 nights, so we had to go and get new cards. Also, we did not have enough towels or coffee for 2 day, just 1. Otherwise great location with very friendly staff. Lots of restaurant choices in the area as well. I would definitely recommend this hotel.

Room tip: Do not count on a cart being available for check out, but if you ask for a cart and they are not available someone will help you carry your luggage down.
Date of stay: August 2022
Trip type: Travelled with family
Thank katelittle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Sales at TownePlace Suites Toronto Northeast / Markham, responded to this reviewResponded 3 September 2022

Thank you very much for staying with us and for your comments. We appreciate your feedback and have shared it with our team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2021

This was the second overnight stay at this hotel for us, with the first one being a good experience last year, and this one being a terrible experience for us. The only positive thing I can say about this hotel is that their staff are very courteous, respectful and accommodating. And their swimming pool is really good, although the water is bit too cold. But other than that, looks like this hotel is on a negative trajectory of multiple maintenance issues. The rooms, although clean, area not spacious so would not recommend staying here for more than a day.

When we checked into our room, right away we noticed that the room was dark on one side and sure enough it was due to a missing bulb in a light fixture. Secondly, we found out that the refrigerator in our room was not working as it was not cooling anything inside. The front desk staff were kind enough to move us to another room when we reported these issues. However, our second room had another major issue. While the lighting in this room was better and the refrigerator was working, the shower drain was all clogged up such that the water kept filling up in the tub. I noticed this when giving our toddler a bath so I called guest services right away. They sent maintenance up to our room and he had to work on it for at least 10 minutes taking out all the hair from the drain manually as he did not have a draining solution (like Drano) to clear up the clog. All of this while our toddler was half done taking his bath standing on the side feeling cold with only a towel wrapped around him. Terrible experience for him and us! Eventually, the drain issue did get resolved and we were able to all take a shower afterwards.

With all of these issues experienced at this hotel, we definitely will not be coming back.

Date of stay: September 2021
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Sane3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel Manager, Sales at TownePlace Suites Toronto Northeast / Markham, responded to this reviewResponded 6 October 2021

Thank you very much for taking the time to provide your feedback on your stay with us. Sorry to hear that there were some maintenance issues in your two rooms. If you would like to discuss further please contact our Front Office Manager at 416-474-0444.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2021 via mobile

One of the worst places to stay in! If u want a good nights sleep don’t go here! I couldn’t sleep all night from the ac sound! No slippers for guests in the hotel and staff are very rude. One staff member at breakfast made my mom cry! So disappointed Marriott!

Room tip: Book with someone else and not Marriott!
Date of stay: July 2021
Trip type: Travelled with family
Thank ZeinaM301
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather Richardson, Guest Services / Front Office at TownePlace Suites Toronto Northeast / Markham, responded to this reviewResponded 16 July 2021

Thank you for taking the time to share your honest feedback and our most sincere apologies for any inconvenience you experienced while you were here. We will be addressing your concerns appropriately within the hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews