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yashinfan
Ottawa, Canada

Couldn't sleep

3.0 of 5 bubblesReviewed 22 Apr 2019via mobile
Location was fine, amenities were fine, cleanliness was okay (no dirt or hair, but there were mystery stains on the curtains), bed was comfortable but oh my god, it was so loud! I felt like I was on the set of the fast and the furious after ten pm. The hotel is pretty close to the 404 and apparently if you want to race your car/motorcycle this is the place. Noise from the highway through the windows, noise from the other guests through the walls. Unfortunately this means I will never be staying at this hotel again. I was really hoping to love it because 200$ for a one bedroom with a hot breakfast is a great price.
Date of stay: April 2019
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DinoL1284, Director of Operations at TownePlace Suites Toronto Northeast / Markham, responded to this review
Responded 24 Apr 2019
Dear Yashinfan,

Thank you for taking the time to share your valuable feedback. I sincerely apologize if you found it difficult to sleep with the noise from the vehicles driving by outside.

If you have a few moments I would like the opportunity to speak to you further about your stay, please contact me directly at 905-307-5060. I look forward to speaking with you in order to restore your confidence in the TownePlace Suites Toronto Northeast/Markham.

Regards,

Dino L
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (153)
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18 - 23 of 153 reviews
Reviewed 3 April 2019 via mobile

Four of us stayed in the 2 Queen Bed room for 5 nights using Marriott points (the 5th night was free). TownePlace Suites has free breakfast and we got offered for free parking, so our hotel bill was $0 which was nice. Too bad there wasn’t any upgrade available for 2 beds, but the room we got was good anyways. It was clean and roomy. There were plates and cups in the kitchen area of the room, and we found it very convenient since we bought ice cream and fruits from the supermarkets nearby. The breakfast was ok — oatmeal, waffle, cereal, toasts, etc.

Date of stay: March 2019
Trip type: Travelled with family
1  Thank piggybank2008
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 January 2019

This hotel is a very good option closest to Toronto. Property is very clean and very well maintained. Good brekfast. Staff is very friendly. Easy access to highway. There are a lot of restaurants and other facilites at hotel area.

Date of stay: July 2018
1  Thank Rogerio A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 December 2018

Im always a fan of the Towneplace suites rooms. The facilities in the room are great, you get a full working kitchen, including 2 ring hob, microwave, sink and full fridge freezer, as well as various cooking utensils. This is great if you travel a lot and would like to make your own breakfast. Beds are comfy and there is a decent desk to work at, which can swivel to face the TV.

I was not a fan of the breakfast in this hotel. However, it is the standard eggs, oatmeal, bagel, waffle choice you get all over North America. It would be nice to pay a little extra for a freshly cooked breakfast.

The gym is a good size and has a decent amount of equipment, especially for a hotel gym. It gets busy very early though.

Date of stay: December 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank Jennifer171
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 December 2018

We made this booking at the last minute and checked in very late but the Front Desk Manager was very helpful with advice about getting dinner. The garage of the hotel was so low that we could actually not get into it with our SUV!! I nearly scraped the top of our SUV. Room was clean and beds were comfortable.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Petra A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 October 2018

We were in the area for my husbands surgery. Hard to find a hotel in Scarborough with decent reviews about cleanliness. TownePlace had good reviews so gave it a try. I can't say enough about this hotel. King Suite with full kitchen, lounge area. Clean, comfy, roomy. But the staff? The Bistro Cafe has the sweetest people working there! Kind courteous, asking about my husbands surgery and how he was doing. Good food. Front desk super friendly. We have stayed in many Lovely Toronto area hotels, but the staff here are exceptional. Highly recommend.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank ShugNorthOntario
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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