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Room was great. The bathroom was clean and lots of supplies in case you had forgotten something. Friendly people and I’m a difficult person to please. No problems and would recommend this hotel to everyone
Date of stay: June 2021
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Room was not clean at all and manger didn’t do anything for me and I wasn’t sure if they sanitize the room before me or not and I found so much hair on ground that make me not to use the bathroom at all
Date of stay: May 2021
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Stayed for 5 nights. Very clean, very quiet, very professional. Everything was excellent, absolutely no complaints. Especially impressive was that even in the middle of COVID-19 restrictions etc the restaurant is open with a chef cooking meals for breakfast, and the pool/hot tub are open (you have to make a reservation).
Date of stay: December 2020
Trip type: Travelled solo
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Adam Filip, Guest Services / Front Office at Hilton Garden Inn Toronto/markham, responded to this reviewResponded 2 March 2021
Dear Raggarbil, we appreciate the feedback and are glad you enjoyed your stay! We hope to have the opportunity to welcome you back again in the future!
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The shower is not working during my stay. I did call the front desk and they sent someone to check and fix but got no resolution. I checked out 2nd 12pm and until that time nothing improved on that. Other than this the room is good.
Date of stay: March 2020
Trip type: Travelled on business
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HGIYYZMarkham, Manager at Hilton Garden Inn Toronto/markham, responded to this reviewResponded 11 March 2020
Dear Guest,
Thank you for taking time out of your schedule to provide us with your valuable feedback. Your satisfaction is our priority. We will make sure to bring that to our Engineering manager's attention and we hope that we have this resolved prior to your next visit. We look forward to welcoming you back to the Hilton Garden Inn Toronto Markham for your future stay.
Best regards, Team Hilton Garden Inn Toronto Markham
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a) Staff were outstanding. b) Fascilities/Warm pool, Hot tub c) Fitness center all excellent. d) Award winning Gourmet Chef meals e) Pristine clean throughout. f) Have already booked next month. g) Best Dining/lounge/cocktail area h) Bed mattress/pillows are soft i) Luxurious Granite Bathroom j) Ample glamour toiletries. k) Walking distance to everything.
Date of stay: February 2020
Trip type: Travelled on business
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HGIYYZMarkham, Manager at Hilton Garden Inn Toronto/markham, responded to this reviewResponded 11 March 2020
Dear Guest, Thank you for your valuable feedback. we hope to welcome you back at the Hilton Garden Inn Toronto Markham for your future stay.
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Very friendly staff, high quality of service and good location. I stay in this hotel several a times a year. In the past 3 years, the rooms have always been clean, the beds comfortable and cozy, the bathrooms spotless. I love the breakfast too.
Date of stay: January 2020
Trip type: Travelled on business
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HGIYYZMarkham, Manager at Hilton Garden Inn Toronto/markham, responded to this reviewResponded 11 March 2020
Dear Guest, Thank you for your valuable feedback. we hope to welcome you back at the Hilton Garden Inn Toronto Markham for your future stay.
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC