We have stayed here a few times. Previously it was good. This two night stay was disappointing. Check in was unfriendly and didn’t do the standard honour of our bonvoy status. The room cleaners were aggressive. We had to actually get angry with her and tell her to go away at 8:45am as one of us wasn’t finished dressing. The breakfast staff hide the china dishes and stainless steel utensils the busiest times and put out plastic. They were even packing up before the breakfast time was finished. There seems to be no commitment to the environment here other than the usual “re use your towels message” which is more about saving the hotel money than any commitment to the environment.
The rooms are large, clean and well laid out.
There are lots of Marriott properties in the vicinity and we have stayed at most of them. The Toronto Marriott Markham is the best and will likely be our “go to” place after our poor experience here.