The room was clean and they found me a bath chair when requested. The doorway fit my wheelchair. The staff was very helpful. Collette our dinner server at Brampton location was excellent. She went over and beyond her duties to help us especially with my gluten free issues.She is friendly and hardworking. She is excellent at her job even with our large group. She can handle anything. The breakfast offering were not good for gluten free person. Boiled egg and fruit were all they had everyday for me. We enjoyed our stay.

We booked qiite a few rooms for my daughters wedding..from start to finish Carly and team were amazing to work with. Very courteous and catered to all our requests. Rooms were very clean. Beds very comfortable. We would stay again and recommend to our friends and family
Thank you, Mina

I stayed at Room 102 for 5 nights, I slept on the bed next to the windows. On the second day I woke up with “bites”, I thought they might be mosquito bites. But on the third and fourth mornings, I got “bites” too. I checked the bed cover in the morning and did not find anything suspicious, so, I didn't think much of it. But on the last morning, I was covered with red welts and bites all over my body. I googled "How to Check for Bed Bugs in a Hotel". Then, I searched the bed thoroughly next to the window and found 2 bed bugs right away. One was on bed head, the other was on the bed box.

I took pictures and video as evidence.

I googled Monte Carlo Inn and bed bugs, and found they had bed bugs complaint for long time, for more than 10 years.

I will Never stay in their hotels in the future.