Was told to wait 20 minutes as soon as I arrived to the hotel (which was at 2:30am and I was exhausted and just wanted to sleep). Breakfast (which was free, yay!) was unstocked (boo!) and there was no coffee left when I went down. I'd stay anywhere else before I stayed here again as a result. Also, the gym was extremely hot and stuffy, no fans and no way to control the televisions.
Dear Valued Guest,
Thank you for your feedback! We are sorry to hear you were asked to wait. Unfortunately we were switching over days and the report does take about 20 mins before we could use our system again. We do however apologize and hope this wasn't enough to make you not return. We hope you will continue to choose Monte Carlo Inns in the future. Thank you.
Best Regards,
Sabrina M.
hotel clean quiet, children have enjoyed the pool, and fitness room. good little breakfast.One flat, its location off to visit Toronto. Car needed.
good hotel for a small family, I come back with pleasure.
Dear Valued Guest,
Thank you for your feedback! We are pleased to hear you had an enjoyable stay with us and that you enjoyed our hotel room and its convenient location. We hope you will continue to choose Monte Carlo Inns in the future. Thank you.
Best Regards,
Sabrina M.
Great place for a wedding and staying over. Room was clean , comfortable, very tidy.Wedding food was fabulous.All service was pleasant and fun attitudes. Bathtub perfect and would have used the pool but not enough time. could sit outside to eat and have a drink. Linda
Dear Valued Guest,
Thank you for your feedback! We are pleased to hear you had an enjoyable stay with us and that you enjoyed our hotel room and its convenient location. We hope you will continue to choose Monte Carlo Inns in the future. Thank you.
Best Regards,
Sabrina M.
When I pay for a non-smoking room, I expect a non-smoking room. This was not my experience at this hotel in Markham, Ontario, Canada. I was switched to a 2nd room and still the smell of smoke was evident. I obviously did not stay the night.
Dear Valued Guest,
We are extremely regretful to hear that both rooms in which you were checked into smelled of smoke. Our hotel is 100% smoke free and we have a zero tolerance policy on smoking. We will definitely be speaking to our housekeeping departments to ensure this incident remains isolated. Thank you.
Best regards,
Sabrina M.
if you are looking for a high class place with a good location within Toronto area, it is the place to be. I believe you will win when you do price to quality ratio. also, inside, I felt I am in Nice (France) or Monaco again.
I could not recall anything that i could complaint about it. Cheers July 2019
Dear Valued Guest,
Thank you for your feedback. We are pleased to hear you had an enjoyable stay with us and that you enjoyed our hotel room and that our staff were polite and courteous. We hope you will continue to choose Monte Carlo Inns in the future. Thank you.
Best Regards,
Sabrina M.
