95 percent of the time its cold the food is messy however the staff is normally good with there customer service
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95 percent of the time its cold the food is messy however the staff is normally good with there customer service
11 - 15 of 82 reviews
When there to have dinner with the family friends. Ordered at the kiosk. Did not know that their Notice paper that was paste in the kiosk was flip out that whey we did not saw that there were things that they ran out. I understand stand that it was a busy day for them because i work in a restaurant as well but whenever i ask at the counter about something the tall guy doesn't even know what to answer. Then when we got our food we didn't have our coffice which i also understand that probably in a few minutes we will receive it but no. It took us more that 20 minutes to have it. Everyone finished their food and wanting our coffee. We don't even have cutlery or even dressing for the only salad we have. I asked them about the dressing but they told me they runout but never told to me when i got my food. Then after I had enough waiting for our coffee and asked the counter about it but as usual he doesn't even know the answer and I asked him for a refund but he never replied . I cant even talk to the manager because he was busy atbthe moment. When he got free i asked him about the coffee and he checked it and made it but it was a cold coffee. He made a shot of expreso and just poured a cold milk into it. i ordered 3 large latte and he made all of it like that. Worst service and food. Sorry but it is one of the worst chain.
I visit this McDonalds regularly as I travel through Dannevirke however I consistantly receive poor service, slow service times, wrong food orders and the place as a whole is unclean. During todays visit the staff argued with eachother and were clearly having issues. I feel the only reason this place is still in business is because its the only McDonalds within 60klm's of either Palmy or the Hawkes Bay.
Love how the people are so nice to you when you get to the counter and the chips were hot and fresh!!!! Yummy!! Amazing coffee as well!!!!
I regularly visit McDonalds Danniverke on our travels between Wellington and Napier as I have young children and they need to get out of their carseats for a run-around.
I have to say that the playground cleanliness is the absolute worst I have ever come across. It absolutely reeks. You can run your fingernail along the plastic and get a good chunk of 'filth' off it - every time.
Our last trip - 17/07/2019, I actually didn't let my children play in there because the smell inside the room was disgusting. I'm going to contact head-office about it as it must be borderline a health and safety hazard. Yuck. The food itself is standard McDonalds and I don't have any issue with it.
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