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Rashid M

BED BUGS EXPERIENCE IN A 5 STAR HOTEL

Review of Trendy Lara
1.0 of 5 bubblesReviewed 10 Jan 2025
There are bed bugs in hotel and its so disappointing. TUI was holidays provider for this trip and they were informed about this issue promptly. We had BITES AND RASHES and had to discard languages after clothes and SHOOPING were washed at local Launderette. TUI handled complaint by offering £30 which were declined. TUI has been so disappointing in regards to dealing with this issue.
Date of stay: December 2024
Trip type: Travelled as a couple
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Trendy Lara, Müşteri Hizmetleri / Ön Büro at Trendy Lara, responded to this review
Responded 4 weeks ago
Dear Rashidm92,

Thank you for choosing Trendy Hotels Lara and for sharing your feedback with us. First and foremost, we are truly sorry to hear about the issues you experienced during your stay. Ensuring your comfort and satisfaction is our utmost priority.

However, we would like to point out that the hotel is regularly sprayed every 2 weeks.

Please rest assured that we take your feedback seriously, and we remain committed to improving our services to prevent such issues in the future. We hope we can offer you a better service next time.

Kind regards,

Guest Relations team
Trendy Hotels Lara
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 9 January 2025 via mobile

Fantastic hotel , staff rooms food all amazing . If u see a bad review just skip it , staff cannot do enough , rooms cleaned every day , food to much to choose from , drinks proper drinks no cheap brands x . Booking again before we leave on the 11th Jan for the family and will definitely be back for new year

Room tip: As soon as you arrive you feel welcome
Date of stay: December 2024
Trip type: Travelled as a couple
Thank Christine T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trendy Lara, Müşteri Hizmetleri / Ön Büro at Trendy Lara, responded to this reviewResponded 9 January 2025

Dear Guest(Christine T),

Thank you for choosing Trendy Hotels Lara and sharing your pleasant comments with us.

It’s fantastic to hear that you enjoyed every aspect of your stay with us. Our team works hard to provide a memorable experience for all our guests, and it’s incredibly rewarding to know we succeeded during your visit.

We hope to see you again soon and exceed your expectations once more!

Kind regards,
Guest Relations Team
Trendy Hotels Lara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2025

We have been to this hotel 9 times now .It is exceptional ! All round amazing place from bar staff ,housekeeping ,entertainment .we would just like to point out while staying at Trendy lara for Christmas, third day into holiday my husband was taken ill ,and had a five night stay in hospital with double pneumonia. I cannot be disappointed with care that all the staff gave me .I would like to say a big thankyou to general manager Okan ,and guest relations manager Mrs Shengul.(Chritina) they went above and beyond they helped with driving me to hospital to see my husband and also visited .Anything we needed, they accommodated for us. I can truly say they have the best staff at trendy. much appreciated. Amazing 👏

Date of stay: December 2024
Trip type: Travelled with family
2  Thank Jollybugger
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trendy Lara, Müşteri Hizmetleri / Ön Büro at Trendy Lara, responded to this reviewResponded 5 January 2025

Dear Guest(JollyBugger) ,

Thank you for choosing Trendy Hotels Lara again .It was an absolute pleasure reading your review, and we’re so glad you enjoyed your stay with us! Rest assured, we will share your kind words with everyone who helped make your visit memorable.

We can’t wait to welcome you back for another unforgettable stay.

Best wishes,
Guest Relations Team
Trendy Hotels Lara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2025

When we first entered Trendy Lara, we felt this was a very fancy hotel. The fanciest we've ever been. Everything is very clean and you can always get something to eat.
Our room was kept up pristine every day by the lovely Gurbet, who was always there with a smile!
There is a big restaurant with a lot of choices, though I feel it could do with a little more variation.
The spa is a place of relaxation, where you can use the sauna and hammam for free. We also booked a massage and it was simply superb.
The indoor pool is nice, but it could do with a little less chlorine, my eyes sting when there is too much of it.
We celebrated new years eve at the hotel, with a big gala. The children had a whole floor to themselves, filled with fun, games and food.
The food that evening could be a bit better though and I would really have liked a coffee, but it wasn't possible to get one at the gala. The shows were fun, but the music was too loud, we couldn't talk to each other anymore.
Overall, we have liked our stay very much in the colder months and would recommend to our friends.

Room tip: The beach is only reachable by boat!
Date of stay: January 2025
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 991verenav
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trendy Lara, Müşteri Hizmetleri / Ön Büro at Trendy Lara, responded to this reviewResponded 2 January 2025

Dear Guest( 991verenav),

Thank you for choosing Trendy Hotels Lara and for your wonderful review! We are thrilled to hear that you had such a fantastic stay and that our team contributed to making it special. Your positive feedback is truly appreciated, and it brings us great joy to know that we met your expectations.
We also thank you for your suggestions. We will share this with the management to improve ourselves.

Warm regards,
Guest Relations Team
Trendy Hotels Lara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2025

A special mention goes to Mustafa, who worked in both the restaurant and bistro areas. He was incredibly attentive, always going above and beyond to make sure we were well taken care of. Whether it was offering helpful recommendations or ensuring we had everything we needed, Mustafa’s friendly and accommodating nature truly stood out.

Bunyamin also deserves praise for his constant willingness to help. He was always around, offering assistance and ensuring everything ran smoothly, making us feel valued and cared for throughout our stay.

Kemal, who was helping out during breakfast, was always welcoming and ensured we had a wonderful start to each day.

A special mention must also go to the cleaner who worked in the restaurant and lobby area. While we didn’t catch his name, this individual was always there with a warm smile, greeting us cheerfully every time we passed by. His friendly attitude and dedication to keeping the areas spotless truly added to the welcoming atmosphere of the hotel.

As for the food, it was very good with a variety of options.

Overall, the combination of outstanding service, a beautiful hotel, and fantastic food made Trendy Lara Hotel a perfect choice for our trip to Antalya. Highly recommended, and we look forward to coming back!

Date of stay: December 2024
Trip type: Travelled with family
Thank S R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trendy Lara, Müşteri Hizmetleri / Ön Büro at Trendy Lara, responded to this reviewResponded 2 January 2025

Dear Guest (sr07047NX),

Thank you for choosing Trendy Hotels Lara and sharing your pleasant comments with us.

It’s fantastic to hear that you enjoyed every aspect of your stay with us. Our team works hard to provide a memorable experience for all our guests, and it’s incredibly rewarding to know we succeeded during your visit.

We hope to see you again soon and exceed your expectations once more!

Kind regards,
Guest Relations Team
Trendy Hotels Lara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2025

We stayed for 10 nights from the 19th of December. And the hotel was absolutely amazing, everything about this hotel is just sheer luxury! From the robes in your room to how clean and classy everywhere else in the hotel is to.

A huge mention to Tanju who looked after us so much on our stay. He would get our table ready for us with drinks already there on the table as we arrived. He was brilliant. Not just Tanju, but all the staff went above and beyond to make sure you were ok and was checking on you every few minutes. Selma was very friendly and welcoming to who made the best omelettes. Reception staff were also very welcoming when we arrived an made us feel at home as soon as we got there.

I’ve never seen anything like it on Christmas Eve either. As we walked in to the restaurant we had a welcome drink on arrival the restaurant was decorated amazingly! The food choice was just unbelievable and I didn’t know where to begin!

The food & drink overall was really good, so much choice every day

The spa facilities are amazing. We had two massages during our stay and all staff were so friendly and hotel facilities and activities in general are just really good.

Don’t let the negative reviews put you off this hotel!!

Overall, it was a fully enjoyable stay with so and I would definitely recommend this hotel to anyone!

Date of stay: December 2024
Trip type: Travelled with family
Thank Joe H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trendy Lara, Müşteri Hizmetleri / Ön Büro at Trendy Lara, responded to this reviewResponded 2 January 2025

Dear Guest(joehl9174ND) ,

Thank you for choosing Trendy Hotels Lara again .It was an absolute pleasure reading your review, and we’re so glad you enjoyed your stay with us! Rest assured, we will share your kind words with everyone who helped make your visit memorable.

We can’t wait to welcome you back for another unforgettable stay.

Best wishes,
Guest Relations Team
Trendy Hotels Lara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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