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Living Room
The Master Bedroom The Pool
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Very good
19 reviews
Living Room
The Master Bedroom
The Pool
Laze Around this Cosy Bedroom
The Pool
Cook Up Your Favourite Meal
The Pool
Can't Sleep Yet? Open Up to Your Private Balcony
The Pool
Relax,Refresh and Recharge in Your Private Room
The Pool
Chat and Entertain Here
The Pool
The Hallway Entrance
Living Room
Don't Feel Like Going Out? JUst Watch TV/Video
Living Room
The Master Bedroom
Kitchen
Stock Up for days you don't want to go out
Kitchen
The Master Bedroom
Kitchen
Comfortable Toilet and Bath
Kitchen
The Master Bedroom
Bathroom
Spacious Walk-in Shower
Bathroom
The Master Bedroom
The Master Bedroom
View From Balcony
Bathroom
When the Lights are on
Bathroom
Writing Bench That doubles as Meal area
Balcony+View
Restaurant
TV Area
Gym Room
Balcony+View
Gym Room
Sofa Bed For that extra Guests
Gym Room
Balcony+View
Spa Room
Restaurant
Buffet with Extra Drawers
Spa Room
Lobby
Spa Room
Mini Kitchen
Spa Room
Lobby
Spa Room
Watch Your Favourite Movie
Hallways
Lobby
Hallways
Nearby Attraction
Hallway Entrance
Nearby Attraction
Elevators
Lobby
Elevators
Alfresco By The Pool and Bar
Room Entrance
Lobby
Room Entrance
The Gym
Terrace
Restaurant
Terrace
Nearby Attraction
Restaurant
The Gym
Terrace
Restaurant
Terrace
Terrace
Restaurant
Entrance
Shallow Pool For Children
Restaurant
The Infinity Pool
The Pool Bar
Sitting Area By The Pool
Market Market Shopping Centre within walking distance to condo
Burgos Circle, a relaxing place for snacks, coffee and just catching up with friends
Inside the Market Market Shopping Centre
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 2
Taguig City, Metro Manila, Luzon

Reviews from our community

Very good - based on 19 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
terry1334...
Melbourne, Australia
Level 4 Contributor
25 reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Incredibly disappointing”
Reviewed 29 May 2013 for a stay in March 2013
2
people found this review helpful

I booked this apartment for six weeks from 13 March 2013 and paid the entire amount upfront to the owner. That was my first mistake.

Checkin was OK considering that this was a private condo. (apartment) in the same building as Best Western's FI Hotel in the fast expanding suburb of Fort Bonifacio Global City, Taguig, Metro Manila.

Upon entering the apartment, I immediately noticed it was a lot smaller than its photos indicated.

That evening, I showered: hot water pressure was acceptable. As I left the shower, I slipped on the flooded bathroom floor due to a shower screen wall leak. Fortunately I did not injure myself.

When I mentioned this the next day to the owner's representative, she replied 'sorry: we have been meaning to fix that.'

The airconditioning was totally ineffective. The owner's rep. said that she would have it looked at. This never eventuated: on the third day, it started making disconcerting noises. I then elected to turn it off to save any damage and spent the next four days with an outside temperature of 37 degrees without airconditioning.

In addition to these major problems, this being a relatively new building, there were two apartments on the same floor being fitted out at the time. The noise and dust from 0700 to 2000 hours each day was intolerable. I then informed the owner's representative that I would be vacating after one week. Therefore, I required a refund for the remaining five weeks.

The real trouble then started. Misinformation and delaying tactics were the order of the day. I finally received my refund minus A$100 as a 'cancellation fee.'

I do not recommend this apartment to anyone. The owner cannot be trusted and ought not be running a small business. TA should no longer feature this apartment in its holiday rentals listings. Do not trust this woman.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Nothing apart from its location.
Liked least: The attitude of the owner and her representative.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
29 May 2013
I'm Yoly Arbis, the owner's representative responding on behalf of Melba Cabato-Waugh.

We sincerely regret Terry's disappointment and apologize for the discomfort and inconvenience but would like to clarify the issues raised:

1. the unit is a lot smaller than its photos - the unit's posting clearly indicates its size of 50sqm. It is relatively bigger than most studio condo units in Metro Manila as the usual size ranges from 30 -35 sqm or even less.

2. the leak on the shower enclosure - as explained to Terry, it was scheduled for repair but his tenancy was rather rushed and the work would take time so instead, we provided sufficient bathroom floor towels to absorb the water seeping out when the shower is used - the work was done as soon as he checked out and the defect was addressed.

3. the air-conditioning unit is regularly maintained and in fact, recently done. When the service provider came over after Terry checked out, all it needed was the cleaning of the air filter. It must have been caused by the dust due to the fit-out happening on the same floor.

4. The "misinformation and delaying tactics" and the charging of A$ 100 cancellation fee are not correct - the facts are: Terry paid in Australia and the owner is also based there but happened to be in a remote province in the Philippines at the time of his cancellation. The owner deducted from the refund only the $12 remittance fee at cost and the difference in the special rate of $35 given to him from the usual $50 per day of stay which is not even a quarter of the hotel's rate in the same building.

5.Bonifacio Global City, the condo's location is among the most quiet and high-end area in Metro Manila. As Terry has said, it is a very nice place. It is a booming business district so a number of construction is going on we have no control over.

We've had a number of satisfied guests and repeaters before Terry and continue to have more after him. It is indeed very unfortunate that he was caught in a case of bad timing. We thank him just the same for this feedback as it is always an opportunity for us to improve.

Best regards.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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