Firstly, we cannot relate to the previous negative feedback about the Lodge titled "Miss"!
My partner and I have just returned from 2 fabulous days at the Lodge and would highly recommend it to anyone looking for a cosy, country retreat away from the hustle and bustle of everyday life.
On arrival, Jules came out to greet us and showed us up to the Lodge which is indeed at the rear of Jules and Johns house. This for us wasn't a problem as the Lodge and the garden faced away from the main house. Yes this is a residential area and there are neighbours close by but at no point did we feel like we were intruding.
The lodge is very spacious and had everything you need for a self catering holiday, Its very home from home with a double bedroom and bathroom with shower. It was very comfortable but to be honest we spent most of the time in the garden with the fire pit and the BBQ. We enjoyed ourselves that much that we cancelled our Saturday night booking at the pub and stayed at the Lodge.
John came and introduced himself and again couldn't have been more helpful. They provided us with milk after we forgot to buy some, and advice was on hand about the local area and where was good to go walking.
The spa is not situated in the lodge and is attached to the main house, we asked if we could use it later than detailed in the welcome pack which wasn't a problem, neither was the privacy!
Yes the mobile signal and the wifi was a bit iffy but considering the location and the fact you are on holiday, it wasn't an issue for us.
John picked up that it was my birthday and I was sent a lovely card with some chocs and as bottle (Nice touch)
All in all the lodge had everything that we needed, Jules and John were friendly, approachable and on hand if we needed them. We will definitely be rebooking.
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The lodge itself was ok, clean with a few nice touches. Many complaints unfortunately though. The hot tub is not private and is in fact in the owners house. Which is very awkward indeed. Just covered with a few half open blinds in their conservatory. It also is only open 10-6 (which it doesn't state) so no unwinding in the evening is allowed. The lodge itself in about two steps away from the main house, which again feels very odd. The description makes it sound like your far away in their private garden. But in fact your just right next door. The garden is also not private, many windows from next doors houses can be seen and look right into the lodge. The wifi does not work, and no signal can be found in the lodge! The owner was not around for check out. Didn't tell us when check out was and didn't tell us what to do with the key when we left. (We couldn't ring her because there's no signal) We found this very unprofessional and rude. It worked out we spent no time in frosterley and no time at the lodge as we were too disappointed with it. We went exploring in other places and that made our holiday what it was. Very disappointed with the lodge and very underwhelmed. The description is not accurate enough and was not worth the money in my opinion and we would not have gone here if we had known all this. For 3 days we felt very uneasy feeling like intruders in someone else's home. This definitely should not be described as a holiday home. It is not one. Your just in someone's back garden. Hope this helps others.
Have just returned from a three day break at The Lodge and we have had a brilliant time. The accommodation is spotless and very cosy. The owners John and Jules cannot do enough for you and were always on hand if we needed anything.
Also, The Black Bull Inn (around 10 mins walk away) serves the best Sunday dinners you will ever have!
Hopefully we will be returning for another visit soon!
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