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1 - 6 of 991 reviews
Reviewed 8 April 2018

Assolutamente da chiudere. Servizio scadentissimo e lo staff e organizzazione della SPA da incubo. Mancavano persino gli asciugamani....NO WAY TO CHOOSE SUCH A HOTEL EVEN FOR A DAY! FROM THE RECEPTION TO THE SERVICE ALL IS UNACCEPTABLE. SPA? IT'S NOT.

Room tip: Do not book...Non prenotare
Date of stay: April 2018
  • Trip type: Travelled with family
    • Cleanliness
    • Service
Thank Luigi E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2014

DO NOT BOOK THIS HOTEL! I have just conpleted a weeks tour in Italy and this was by far the worst hotel I have stayed in. Rooms tatty and dirty, flooring broken, stains in walls, grafiti on door, toilet seat broken, 26 degrees in room and air con turned off remotely, bed was not comfortable very cheap thin matress, no pillow or matress covers - both were dirty! House keeping terrible, hairs in shower, on bed, on floor, empty soap packets from previous guests left in bathroom, shower really very dirty, old soap stains never cleaned off, water very hot then very cold which was not good to shower in. If I had paid for this hotel myself, I would be asking for a refund! See the photos for yourself.

    • Value
3  Thank Girl1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2014

Usually i spend my time writing about something i like ... but
i just feel like writing this advice to be helpful and inform people who are visiting this region,
and italy that this is not a 4 stars hotel;
i am italian and i am very sorry, i can not suggest it
to travelers and tourists, this is not the average 4 stars hotel you'll expect .

Well, i want to add that he staff seems willing to do its best , and the boy n girl at the reception seems to work hard, and .....probably this is why forgot to set my alarm call (?)
Structure and services are old and not good quality ...
i really hope they'll put efforts and objectivity to improve this hotel.
Good luck Gold Hotel.

Room tip: sorry i don't have any advice at all
Date of stay: February 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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2  Thank Candice G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2012

It was a wonderful day! I spend the morning in the spa an then... Their kitchen was sick! It was incredibly good!! The whole staff was so kind in taking care of me. I can't wait to be back for a good massage!

Date of stay: November 2012
    • Value
    • Location
    • Rooms
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Thank Pretty_in_p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile
Google Translation

Date of stay: November 2018
Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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