I can NOT remember the last time I have been this DISAPPOINTED with anything. And I have been through a lot of bad stuff during my 9 month travelling in Asia.
This is OVER-PRICED in terms of NO LUNCH INCLUDED, NO SERVICE and NO DIVEMASTER either, but they still charge every diver $260 for two dive.
First of all the dive briefing was horrible, they don't even draw the dive site for you, and you really need that when you go selfguided. At the first dive we got stucked on the outside of the arch and washed towards the cliffs, and there was no sight of the boat, so we couldn't yell for help.
Eventually we got out of it, and when we got back to the boat the two captains didn't even care about our story, they justed laughed and said.. Oh yeah thats what happens! What!? That f... NOT just what happens.. That's too little information and too bad service.
We are both experienced divers and have never felt uncomfortable while diving before, but this was a experience that reminds me most of a nightmare! There was no help with getting up on the boat and none of them helped us with anything concerning getting out of the water again. It was really shocking! What did we actually pay for?
While we waited for the other divers to finish we discovered that several of the other divers also popped up further away than planned and out in the blue, but to our big surprise no one but us told the captains that we were misinformed. They talked about security and safety, but seriously these guys have done this for too long time and dont care about the safety anymore. They just do it for money.. There is no passion in either of them!
I was speechless when I realized there wasn't lunch included, I mean for that price I didn't even hesitate that there was lunch included.. But I was in for another big disappointment.
We asked for a guided dive the second time, and the enthusiasm for helping us get around was close to zero. Everything before the dives was so unorganized and thats why it took ages to get in the water. Second dive was better, but definetely nothing special.. Even though no one else complained about the self guided dives, most of the other dives followed us and the one captain.. So my guess is that most of the people was uncomfortable, but didn't dare to tell anyone! Another thing is that the marine life was basically non-excisting. The only thing we saw was a lot of sea weed! Both divesites and the marine life was so disappointing.. But that's probably because we stopped in two small bays, so we could dive by ourselves and the guys could relax on the boat meanwhile.
We had a friend who waited for us in the town, so we had asked when we would get back and was told it wouldn't be later than 4.30pm.. We were back 6pm.
I have absolutely nothing positive to say about this trip other than it is a BIG RIP OFF!
I would suggest to go with Dive Tutukaka, as the safety, security and staff is a lot more humans than these guys!
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