The hotel is located a bit outside, but the shuttle service every half hour works very well. They stick to the schedule which I appreciate much - If you follow the 30 min turn, you don’t have to wait as others mentioned. If you don’t like to wait for the shuttle back, if it is too late, call a TukTuk or a motorbike taxi for 40 Bath - the hotel is well known.
By the way, Siracha Nightlife is not that bad as rated in the internet.
The stuff at the reception is friendly and speak English - during breakfast you may order an omelette or eggs if you speak Thai or Japanaese - nobody speak English.
The breakfast, I was always early, is good. Some Japanese / Thai mix but both not authentic - no Sushi / Sashimi and the Tempura is not crispy, Thai food is more spicy. If you like sweet pastries in the morning... wrong place - don’t try the “French Croissant”
I was not in the Restaurant for lunch or diner.
The location of the restaurants is quite strange. You like to go the the reception or to the pool, you walk through the restaurant.
Pool area is ok - a lot of Japanese with children before lunch - quite noisy. The water had a strange smell.... didn’t liked it.
The Onsen / Sauna 65 degree is ok, nothing special. Three bath 43, 40 and 18 degree inside and two smaller ones with 40 degrees outside. If you like to relax after the bath, you need to leave the “Men” area, you have to dress ....makes no sense to me. The Onsen is located in the 4th floor.... if you take the wrong lift (the one which serves Floor 1 &2 only) you can reach it by passing by the restaurant using the other elevator :-)
The hotel don’t offer any massage unfortunately - would be great to get a massage after the long flight / after work without leaving the hotel. Close to the Restaurant Mumaroy is a very good real Massage Place
Internet is working well in all sections.
The apartment I had was by far not what I was expecting. I had a clean Non Smoking Deluxe room with Twin Bed’s in Building 3.
Good: The bed quality is good, you will find enough power connections to load your devices, there is one Main Switch for the light in the bedroom. With two different sitcoms you can set the temperature very well.
To be improved:
Not all stuff, already mentioned, speak English (not necessary at all) but please have a sign „don’t disturb“ or „don’t make up the room“ if I like to sleep stuff which like to clean the room is extremely disturbing!
A lot of useless cupboards.
In an apartment I am expecting a working space. The small table close to the bed is a joke. The alternative: you sit at the bar in the kitchen area - unfortunately your feet’s won’t fit because of the mirror.... there are a lot of mirrors in the room!
Once you work the whole day, you may like to relax on the balcony - finally I booked in “The Balcony” My balcony is 90cm wide and has a few to a old garden box room - not nice at all!
There is a small kitchen and three bottles of water every day. You will find a water heater but no tea or coffee ... you have to go to the lobby- trough the restaurant
By the way: Room service you have to order at the front desk... just walk trough the restaurant and order your food :-)
I am a frequent traveler and know what is a four or five star hotel. The Balcony Seaside is definitely not a four star hotel - Sorry!