Arrived late at night June 3rd; expected someone with keys only. WRONG! Willem was there to meet us, show us around & explain everything & then Ketut cooked us a beautiful meal at 10pm. There were 4 of us (2 couples) & the meal went down a treat with a couple of beers via an 'honor system'. Great sleep in huge bed in huge bedroom, great shower in huge bathroom. Ketut was back to cook us breakfast & we sat out the front deck area & wow, that is when Villa Surgawi's brilliance hit us. Beautiful pool & surrounds & only 2 meters from the beach. Not just a couple of things for breakfast, this was a morning feast & what a lovely person Ketut was, nothing a trouble. The pool man (I apologise as his name escapes me) was wonderful & kept the pool sparkling & the grounds manicured. Willem came back over to see us & check all was OK, as he did on most days; what a great guy! nothing a trouble. We had more than half of our meals in, as Ketut would get our shopping list, buy the items & just charge for items, nothing more. Willem also organised a BBQ for us which was just fantastic. Without naming everything this Villa has all bases covered & the size of the fridge was great for fruit, drinks & a few cold beers. Back home in Australia we would pay 10 times what we paid here for a similar Villa in a similar place. I am only on a pension & we had a tight budget however 6 months later I can still not believe what we got for our money at Villa Surgawi. I had a small issue with a rental car (my fault entirely) & Willem fixed it all up for me smoothly & diplomatically & which I will never forget. I have only one criticism (my fault again) that we only stayed for 1 week instead of 2 or even 3. This Villa epitomises the true spirit of Villa living & Bali hospitality, we absolutely loved it. No funds available in 2018 but 2019 is right in our sights & we would not consider staying anywhere other than Villa Surgawi. We have been to Bali 19 times now & this has been our most wonderful experience. I love North Bali & now we have our 'Utopian Haven' to come to. To Willem & everyone associated with this Piece of Paradise 'terima kasih banyak' dari Bpk & Ibu Banteng dari Australia & Bpk Ivan & Ibu Sandra dari New Zealand.
If you would like to honestly discuss our stay at Villa Surgawi please do not hesitate in contacting me. email firstname.lastname@example.org
There is nothing surreptitious or clandestine about my comments & they are totally our observations & experiences & I have been as truthful as possible.
Villa Surgawi is an absolute delight - a great villa in a peaceful location and with a gorgeous view. Willem was helpful, responsive and easy to communicate with and made the booking process smooth and easy.
The villa is as pictured - very clean and well maintained. All the facilities were great - comfy beds, good water pressure, wifi etc.The pool and garden are beautiful and looked after by the lovely Gede each day. We loved the table and stools in the pool! Ketut the housekeeper is AMAZING and from the moment we arrived she was welcoming and friendly and went out of her way to make our stay perfect. She prepared delicious food for us each day, shopped, organised in-house massages and a fishing trip.
I would definitely stay again. If you are looking for a relaxing waterfront holiday then book it, you won't be disappointed!
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Friends getaway||Older travelers|
|Families with young children|