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All reviews sainte helene perfect hosts comfortable bed self contained apartment rain shower beautiful house glass of wine mark kay village accommodation languedoc maps luxury ensuite canal renovation
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Reviewed 2 July 2018 via mobile

We recently spent 10 days at Sainte Helene B&B - 8 days on the Real South of France your and 2 days relaxing in Olanzac.
Sainte Helene is a lovely house, beautifully restored and decorated with clever mix of old and new features. Our room was large, very comfortable and spotlessly clean.
The tour was 8 days of absolute enjoyment. It was varied and each day a different experience.
We visited the historic sites of Narbonne and Carcassonne, tasted much wine of the region with Wendy, cooked classic french food with Heather and David. The markets we visited were wonderful as was the visit to a local olive producer.
Long lunches (including a lunch at a Michelin Star restaurant) and dinners, including a picnic by the canal (cooked by Petra and Marcel) were delicious.
Our visit to the lovely village of La Grasse with Carlos followed by lunch at his house was a remarkable day.
Throughout the 10 days Kay and Mark were wonderful, generous hosts/guides sharing their knowledge of Occitanie with ease and humour. Nothing was too much trouble for them to attend to. We can’t thank them enough for such a relaxing and enjoyable holiday.
Highly recommend.

Date of stay: June 2018
Trip type: Travelled as a couple
5  Thank whanga1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

This was the best Airbnb apartment (actually best apartment or bnb) we have ever stayed at. Everything was perfect. The Apartment was meticulous and clean. The renovation showed a real attention to detail that carefully integrated the historical charm of the property with modern features such as a huge oven/stovetop and tiled bathroom with rain head shower. Mark and Kay were great hosts and from the time we first made contact were very helpful on any travel questions we had when planning our trip to France. Their location in Olonzac is a good central point to explore the region just a short drive to Carcassonne Castle, Narbonne, Minerve, historical Lastors Castles, Cabrespine Giant Caves etc. The local Tuesday market in Olonzac is an essential visit with a vast array of local produce for any foodies. While we were OK to tackle the local roads in our rental Mark & Kay now run tours so if you want to take a day or so off driving and enjoy the great sights with historical commentary (and a long lunch) then this is another good option. Would definitely recommend Sainte-Helene to anyone visiting this region.

Room tip: We chose the apartment as it had a full kitchen, washer dryer etc so we could prepare some of our own meals ((i.e. produce from the markets)
Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Ripass0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2018

We had a nice experience visiting this place. Because of the foreign way of signalization on freeways and local roads we had a long trip from Nice to Olonzac. The google navigation went crazy, but the friendly host Ms. Kay, from the hotel, helped us to get to this beautiful place. It is a good & safe location. English speaking personnel - highly recommended.

Date of stay: May 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank karamitevma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2018

Had a wonderful stay at Sainte-Helene and I have to say a kinder couple would be hard to find - Mark and Kay are very helpful going above and beyond what one would normally expect from proprietors. The rooms are very beautiful and very French and the guest lounge is so relaxing and peaceful - everything you would need for a relaxing stay is at Sainte-Helene. Mark and Kay are also very knowledgeable about the local area and further afield which is an added bonus. The B & B is also very close to all restaurants, bars and shop so very convenient. I have already booked another stay and can't wait!

Date of stay: March 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Gilly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2018

A guest house located in Olonzac, a village that is not very attractive in itself but it is located in a pleasant environment that allows you to access both Le Minervois area and Carcassonne. Building with classical decoration. The room and bathroom are spacious comfortable (very wide beds, for our taste a little too soft). Mark and Kay do their best to give you more information and to make you feel at ease (communication with them was fluid and "intensive"). Facility of parking on the same street. As a proposal for improvement, breakfast: there is nothing homemade and what is there is repetitive (every day there is the same). I'm sure if Kay or Mark encouraged themselves to make some cake or sweets, or to make a natural orange juice, the experience would improve substantially.

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank JaumeLi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sainte-Helene, Owner at Sainte-Helene Chambres d'Hotes, responded to this reviewResponded 9 January 2018

Thank for taking the time to write a review. We are sorry that you didn’t fully enjoy your experience whilst staying with us in Olonzac.
It is always more difficult in winter to appreciate the local experience, particularly in the local villages as many restaurants and other facilities are closed to enable their staff to have a break after the summer season. You would see a brighter more alive (and therefore more attractive) Olonzac if you were to revisit in spring, summer or autumn.
Previous guest feedback has indicated that our breakfast offering has sufficient variety and is substantial for a ‘continental breakfast’. We do have a more varied daily selection in summer as we always try to use local seasonal produce of which there is more choice outside of winter.
We believe we offer a very good standard of accommodation and excellent value for money as suggested by earlier guest reviews.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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