Lovely clean modern flat with everything we needed for all the family. It's in a great location and we found it was only a short walk to the shops or beach.
Don't! Right from the start owner kept changing the rules to extract more money from us. Tried to change rate after booking confirmed, Although we booked for 3 adults and children it only showed as booked for 2 so additional cost! Also although linen ticked on website as included this didn't include towels, only sheets so extra cost. Although Wifi ticked as included not so, another additional cost! We have family in Shoreham and visit regularly but this is one place we will not be staying again!
Also 1 toilet didn't work the whole time we were there. The apartment is 2 storey, The top living area is a-framed so we were continuing banging our heads on the roof! Apart from that lovely! Just beware!!!!
During my monthly stay here at Emerald Quay; I can honestly say it's been so wonderful, felt like home. The owners have been accomodating and quick at responding to any enquiries. The apartment is spacious, clean and very modern. Perfect for couples, families and individual visitors. It's located very close to Shoreham beach, river and the high street which has a large variety of restaurants and shops. The heated swimming pool, jacuzzi and gym are an added bonus! Newly renovated and an amazing environment, couldn't have been happier! It's perfect and I have had a lovely time here. Highly recommend and would definitely stay again whenever I visit which will be frequent! Thank you Kim and family for everything you have provided and done for me during my stay! Only a few days left until I'll be returning to Australia, but I'll be sad to leave!
Lovely and clean apartment with everything you would need plus it is in a quiet area, close to shops and places to eat and drink. Close to Brighton, and close to shoreham beach. Lots of lovely places to walk. Would definitely recommend.
To be fair, the condo is lovely and the location is great but we booked for a place with a title advertising its 'heated indoor infinity pool, gym & jacuzzi'. None of these facilities were available to us. We were told, the night before our arrival, that building work was going on so the pool was closed but we were told this too late to change our plans. We also discovered that major flood work was going on in the quay that the balcony overlooked, further marring our holiday. We are disappointed by the owner's response as no reduction was offered prior to our stay and we were refused any amount of refund, due she said, to the high charges made by Trip Advisor. As this flat is advertised with a heading: 'Riverside in Shoreham Beach with heated indoor infinity pool, gym & jacuzzi' we paid a higher rental than other properties available and we feel very upset and disappointed at the lack of these very facilities. The owner said she had offered a free night to us but this is not true, she offered us a reduced price extra night. The offer of a reduction for a future stay did not help us as we wanted the facilities available on the dates we had booked.