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Angus

A real treat

Review of Mangapapa Hotel
5.0 of 5 bubblesReviewed 28 Jul 2024
Lovely surroundings, beautiful building, spotlessly clean, superb dinner and breakfast, and outstanding service from the staff who were most welcoming and attentive. We thoroughly enjoyed our stay. It is quite expensive, but one gets a lot for one's money, so worth it for an occasional treat.
Date of stay: June 2024
Trip type: Travelled as a couple
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    Reviews (396)
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    1 - 6 of 396 reviews
    Reviewed 22 July 2024 via mobile

    Food was great - prices reasonable - service excellent. The rooms were spacious and warm. We also used the spa massage which was first class. We had a cheese platter and champagne on arrival which was also excellent. Great night to spend for my wives birthday.

    Date of stay: July 2024
    Trip type: Travelled as a couple
    Thank SimonT3418
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mangapapa Hotel, Guest Services / Front Office at Mangapapa Hotel, responded to this reviewResponded 25 July 2024

    Kia Ora Simon,

    Thank you for your time to leave an amazing review. We are glad to hear you have enjoyed your stay at the Mangapapa Hotel to celebrate Mrs. Tremains special day with us and the team took a good care of you both. We trust you had a good time with us in the Bay and hope to see you again soon.

    Regards,
    Swetha Viswanadhapalli,
    Hotel Manager.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 5 July 2024

    This is a luxury boutique hotel and the service reflects the price. The room was huge and extremely well appointed with all the amenities you’d expect.
    The staff were super friendly and helpful whenever you dealt with them and the food was absolutely gorgeous - different menus each evening and good value for the quantity and quality of what you got.

    The spa was surprisingly small with a single indoor hot tub and a small seasonal pool which was too cold to use in winter

    Date of stay: June 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank May-_-Tripp
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mangapapa Hotel, Guest Services / Front Office at Mangapapa Hotel, responded to this reviewResponded 25 July 2024

    Kia Ora,

    Thank you for your time to leave an amazing review. We are glad to hear you have enjoyed your stay at the Mangapapa Hotel and the team took a good care of you. Unfortunately, our swimming pool is outdoor and not heated, however, our jet spa is private and heated. We trust you had a good time with us in the Bay and hope to see you again soon.

    Regards,
    Swetha Viswanadhapalli,
    Hotel Manage.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 11 June 2024 via mobile

    The old Mangapapa hotel was a great place to stay really nice room and food. We were a little disappointed we had ordered the welcoming package which hadn’t been done for us or tho the young girls quickly sorted that out. The other downer was we ordered the twighlight package that includes massage, tea and sweets with champagne and an spa bath
    With 2 course dinner and finish off with a hot chocolate by the fire which we never got. The massage was really nice but that’s when it stopped no champagne ready no spa ready to Jump into and the staff had no idea we had booked and pre paid for this twighlight evening package witch really put a down on the experience and the rest of the night
    Dinner was really good we change from the two course to the 3 and was happy with the service. After dinner we went to the bar for some cocktails but were very disappointed in the bar staff not being able to make a simple cocktail. Other than that the setting of the buildings and rooms were nice but we would not stay there again.

    Room tip: Double check the hotel has all arrangements set up properly so you don’t get disappointed
    Date of stay: June 2024
    Trip type: Travelled as a couple
    Thank Wander57311479043
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 29 April 2024

    The building is well maintained and kept very clean. The staff are Amazing! Friendly, helpful and professional. We had the 5-course dinner there two nights and the food was exceptional. Great breakfast included in room rate. Spa was good. Spa treatment was good but, a little overpriced. I would definitely recommend this hotel to my friends.

    Room tip: Spa is good if there is only you and your partner but, gets crowded quickly if others arrive.
    Date of stay: March 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Hallahanp64
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mangapapa Hotel, Guest Services / Front Office at Mangapapa Hotel, responded to this reviewResponded 10 May 2024

    Kia Ora Paul,

    Thank you for your time to leave an amazing review. We are glad to hear you have enjoyed your stay at the Mangapapa Hotel and the team took a good care of you. We trust you had a good time with us in the Bay and hope to see you again soon.

    Regards,
    Swetha

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 26 February 2024

    Beautiful boutique hotel in a lovely setting outside of Havelock North and Napier. Breakfasts are great with eggs Benedict and more. They have a spa and pool. They also serve dinner but were full while we were here. Would recommend while in Napier area.

    Date of stay: February 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank Austin230
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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