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Robert C
Auckland, New Zealand

All Round Excellance

Review of Mangapapa Hotel
5.0 of 5 bubblesReviewed 18 Jan 2021
A thoroughly enjoyable few days where all staff worked hard to make our stay feel something special. Rooms are spacious, comfortable and well appointed. Serviced twice daily to a high standard. Pool, Sauna and Spa area similarly spotless. Very generous breakfast included and 3 course set menu dinner with matching wines excellent value. Cycle way on Napier Rd makes for easy access to neighbouring Havelock North, Clive, numerous wineries and cycle trails. Sure to return.
Date of stay: January 2021
Trip type: Travelled as a couple
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Mangapapa Hotel, General Manager at Mangapapa Hotel, responded to this review
Responded 17 Feb 2021
Thank you for the great review, we're glad you had a wonderful time. Look forward to seeing you again. Kind regards, Josie and the team at Mangapapa Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (396)
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    65 - 70 of 396 reviews
    Reviewed 8 January 2021

    Our Son and family wanted to take us out for a meal as we were staying with them for a couple of nights, This Hotel when you drive in has a great welcoming entrance and when you pull up there is this large renovated House, we were welcomed into the entry and sat down in the lounge for predrinks, hors d'oeuvres came and were well presented, lounge we were in had a great old fireplace and could imagine in winter fire lit and enjoying the warmth having a nice wine or coffee, we were then ushered into the restaurant and seated, menu (many courses) explained and was something for everyone. Our meal was well presented and a good size, the chef came out and made sure we were all satisfied, which was commendable. I noticed in the Lounge on a cabinet was some Trophies of the Chef winning a yearly competition so when you visit for a meal you can expect a special night.
    We will visit again when we go to our Children in Hastings later in the year.
    The grounds are beautifully kept and the old trees were spectacular and good for children to run around.

    Date of stay: January 2021
    Thank Travel43726591810
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mangapapa Hotel, General Manager at Mangapapa Hotel, responded to this reviewResponded 12 January 2021

    Thank you for your wonderful review, we look forward to hosting you again.
    Best wishes, the team at Mangapapa Hotel

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 28 December 2020

    Mangapapa Hotel, we’ve just returned from a very special Christmas experience at the Mangapapa. Being away from family and friends we decided to do something special and we honestly could not have chosen anything better.
    From the welcoming smiling faces when we arrived to the beautiful Homestead Suite, relaxing massage and delicious dinner. Waking on Christmas morning to a scrummcious breakfast facing a view to die for with a glass of bubbles in my hand. The evening ended with an outstanding 8 course dinner.
    Thank you Mangapapa for making Christmas 2020 so special and one we will never forget.

    Room tip: Homestead Suite
    Date of stay: December 2020
      • Location
      • Cleanliness
      • Service
    1  Thank VillageLady234
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mangapapa Hotel, General Manager at Mangapapa Hotel, responded to this reviewResponded 12 January 2021

    Thank you so much for your review, it's so great to hear you enjoyed a special Christmas with us. We look forward to seeing you again! Best wishes, the team at Mangapapa Hotel

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 27 December 2020

    We spent a couple of nights here just before Christmas 2020 and thoroughly enjoyed it. We dinned in one night having the 5 course Chefs dinner. It was actually 9 courses including the bread, the sorbet and the other bits and pieces. Each course was excellent but there was really too much food and I couldn't eat the last one - not to worry though my husband ate mine as well as his. There was a wine tasting to start and, this is a suggestion not a criticism, the wine may have been better matched to the food rather than served beforehand, especially if you had already had a drink in the bar before dinner.

    The rooms were very nice, clean and comfortable and the breakfast which was included in the tariff was good (better the second day than the first) but the best thing about the place was the staff who were exceptional in their efforts - there were more staff than guests which is always a bit of a worry.

    It is not the cheapest place to stay nor is it near anything touristy but if you are looking for quiet and old world elegance it is perfect and we will happily go back.

    Room tip: They are all good, just depends on how big you want them to be
    Date of stay: December 2020
      • Location
      • Rooms
      • Service
    1  Thank BellsNZ
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mangapapa Hotel, General Manager at Mangapapa Hotel, responded to this reviewResponded 12 January 2021

    Thank you for your review and feedback, we really appreciate any comments to make Mangapapa Hotel even better! we will certainly take the pointers on board. We hope to host you again, best wishes the team at Mangapapa hotel

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 30 November 2020

    Brilliant weekend at Mangapapa! Great place and the service was sooo good from welcoming and helpful staff. The hotel is just beautiful and the rooms spacious. Service was excellent - and don't start me on the meals = especially the 'High Tea'. Recommend to everyone planning to be in the Hawkes Bay.

    Date of stay: November 2020
      • Value
      • Cleanliness
      • Service
    Thank Jim R
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mangapapa Hotel, General Manager at Mangapapa Hotel, responded to this reviewResponded 12 January 2021

    Thank you for your lovely review!! Best wishes, the team at Mangapapa Hotel

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 26 November 2020 via mobile

    As previously, Mangapapa’s High Tea exceeded expectations, so we have booked in December to take our staff along to share the experience (we are 2 1/2 hours drive away). We stayed 2 nights in one of the suites at $665 a night. I have to say that the lack of attention to detail was very evident and disappointing and feel that international visitors would certainly expect a much higher standard.

    Date of stay: November 2020
    Trip type: Travelled as a couple
    Thank rosemariec877
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mangapapa Hotel, General Manager at Mangapapa Hotel, responded to this reviewResponded 12 January 2021

    Good afternoon Rosemarie,
    Thank you for your review and feedback. We are sorry to hear the attention to detail was not up to standard, we certainly thrive to be the best we can be. We have been through your feedback and have taken on board all of your comments. We enjoyed having you here and hope to see you again in the future to make it an unforgettable experience. Best wishes, the team at Mangapapa Hotel

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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