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BellsNZ
Feilding, New Zealand

Two night break

Review of Mangapapa Hotel
5.0 of 5 bubblesReviewed 26 Dec 2020
We spent a couple of nights here just before Christmas 2020 and thoroughly enjoyed it. We dinned in one night having the 5 course Chefs dinner. It was actually 9 courses including the bread, the sorbet and the other bits and pieces. Each course was excellent but there was really too much food and I couldn't eat the last one - not to worry though my husband ate mine as well as his. There was a wine tasting to start and, this is a suggestion not a criticism, the wine may have been better matched to the food rather than served beforehand, especially if you had already had a drink in the bar before dinner.

The rooms were very nice, clean and comfortable and the breakfast which was included in the tariff was good (better the second day than the first) but the best thing about the place was the staff who were exceptional in their efforts - there were more staff than guests which is always a bit of a worry.

It is not the cheapest place to stay nor is it near anything touristy but if you are looking for quiet and old world elegance it is perfect and we will happily go back.
Date of stay: December 2020
Room Tip: They are all good, just depends on how big you want them to be
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mangapapa Hotel, General Manager at Mangapapa Hotel, responded to this review
Responded 11 Jan 2021
Thank you for your review and feedback, we really appreciate any comments to make Mangapapa Hotel even better! we will certainly take the pointers on board. We hope to host you again, best wishes the team at Mangapapa hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (396)
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    68 - 73 of 396 reviews
    Reviewed 30 November 2020

    Brilliant weekend at Mangapapa! Great place and the service was sooo good from welcoming and helpful staff. The hotel is just beautiful and the rooms spacious. Service was excellent - and don't start me on the meals = especially the 'High Tea'. Recommend to everyone planning to be in the Hawkes Bay.

    Date of stay: November 2020
      • Value
      • Cleanliness
      • Service
    Thank Jim R
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mangapapa Hotel, General Manager at Mangapapa Hotel, responded to this reviewResponded 12 January 2021

    Thank you for your lovely review!! Best wishes, the team at Mangapapa Hotel

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 26 November 2020 via mobile

    As previously, Mangapapa’s High Tea exceeded expectations, so we have booked in December to take our staff along to share the experience (we are 2 1/2 hours drive away). We stayed 2 nights in one of the suites at $665 a night. I have to say that the lack of attention to detail was very evident and disappointing and feel that international visitors would certainly expect a much higher standard.

    Date of stay: November 2020
    Trip type: Travelled as a couple
    Thank rosemariec877
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mangapapa Hotel, General Manager at Mangapapa Hotel, responded to this reviewResponded 12 January 2021

    Good afternoon Rosemarie,
    Thank you for your review and feedback. We are sorry to hear the attention to detail was not up to standard, we certainly thrive to be the best we can be. We have been through your feedback and have taken on board all of your comments. We enjoyed having you here and hope to see you again in the future to make it an unforgettable experience. Best wishes, the team at Mangapapa Hotel

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 16 November 2020 via mobile

    I booked the winter bundle for my 60th birthday treat as all my overseas trips were cancelled and I really needed to be spoilt. I was not disappointed.
    Bubbles and a beautiful platter when we arrived, a beautifully appointed room with views over the pool and the biggest bathroom.
    The 5 course meal was one of the best we have had with wine tasting to start.
    The morning greeted us with a beautiful walk around the quiet grounds and a delicious breakfast.
    My niece and myself had a wonderful treatment at the spa just in time to get back to the conservatory to enjoy a girls high tea.
    The staff made my weekend, we were treated like VIPs and made my birthday weekend one to remember.
    Thank you so much and I cant wait for the next time.

    Date of stay: October 2020
    Trip type: Travelled as a couple
    Thank meadyc
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mangapapa Hotel, General Manager at Mangapapa Hotel, responded to this reviewResponded 12 January 2021

    Thank you so much for your review, we loved having you here and look forward to welcoming you again in the future. Best wishes!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 15 November 2020

    My husband enjoyed a lovely high tea, not just any high tea, the food was superb! The staff were well trained and very attentive. Would highly recommend and we are looking forward to visiting again some time soon. A must if you are visiting Hawkes Bay

    Date of stay: November 2020
      • Value
      • Location
      • Service
    Thank DudleyandFreda
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mangapapa Hotel, General Manager at Mangapapa Hotel, responded to this reviewResponded 12 January 2021

    Thank you very much! We look forward to seeing you again. Best wishes

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 7 November 2020 via mobile

    I have been really wanting to go here for a longtime, it happened tonight and it far exceeded my expectations.

    We had the 5 course degustation, every step of the experience was amazing from arriving to leaving and all the amazing Food and wine in between!! Will definitely be back!!!totally amazing!! 😀

    Date of stay: November 2020
    Trip type: Travelled as a couple
    Thank nicolacrilly
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mangapapa Hotel, General Manager at Mangapapa Hotel, responded to this reviewResponded 12 January 2021

    Thank you very much for your review! so lovely to hear, we look forward to hosting you again soon. Best wishes!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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