It was lovely for my mum and I to be greeted so warmly and shown to our room by Fay on arrival, she also had some excellent recommendations for dining which was awesome given our tired brains and hunger. Hotel was immaculately clean and had virtually everything you could possibly need including dressing gowns, plenty of towels, soaps, bodywash, shampoo and conditioner, Nespresso coffee machine, mints, cookies, Sky TV, decent hairdryer, electric blankets and efficient heating. The extras were not of the generic cheap variety either, decent mostly NZ-made toiletries, teas & plunger coffee. These were also fully replenished the following day. Fully equipped kitchen with modern crockery and utensils. The shower had incredible pressure, we didn't try the spa bath. Easy walking distance to shops, a supermarket and plenty of restaurants. New World was less than a 5-minute walk away.
Would definitely stay here again.