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All reviews shuttle service free shuttle park and fly air canada an early flight tim hortons rooms are clean front desk staff home away from home excellent hotel stayed one night business trip fitness center convenient location coffee maker hgi avo
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Reviewed 31 August 2018

Pleasant one night stay for business. A little more than I typically spend, but it turned out to be a pretty good value. I was not disappointed. Room was clean, quiet and comfortable. I will be traveling to Montreal regularly, so will be back again.

  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YULDH_Manager, Gérant at Hilton Garden Inn Montreal Airport, responded to this reviewResponded 1 week ago

Dear David,

Thank you very much for taking your precious time to share your stay experience on Tripadvisor, I am very happy to know that you enjoyed your stay with us and found the room was clean and comfortable, please know that you are always very welcome back anytime!


We look forward to see you again for your next visit in Montreal!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2018

We stayed here for two nights. The room was clean and in good repair. The food in the lobby cafe was delicious and although the menu wasn’t large, offered a good variety. The real star of this hotel, however was the staff. The desk clerks were friendly and helpful. The waiters were excellent and treated each guest like they were a valued and frequent guest. They offered suggestions for our daily excursions and gave us honest opinions of what to see and not see. The hosts were friendly and informative as well. Best and most personable staff of our 17-day trip!

Room Tip: One member of our family requires a handicap accessible room. The room he got was comfortable and offered no barriers to him.
Stayed: August 2018, travelled with family
Thank Diane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YULDH_Manager, Gérant at Hilton Garden Inn Montreal Airport, responded to this reviewResponded 1 week ago

Dear Diane,

Thank you so much for taking you precious time to share your experience at our hotel on Tripadvisor, it is really great pleasure to read all your positive comments about our staff and our service, please know that it is our goal to make your every stay to be an enjoyable one!

We look forward to see you again for your next visit in Montreal!

Maggie. Chen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2018 via mobile

For the price of the room, both parking and breakfast should be included in the price. Luckily, there is a Tim Horton’s just across the street. Since we didn’t fly into Montreàl, it wasn’t a great location for us.

Stayed: August 2018, travelled as a couple
Thank Freedom379097
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YULDH_Manager, Manager at Hilton Garden Inn Montreal Airport, responded to this reviewResponded 22 August 2018

Good afternoon,

Thank you for taking your time to share with us your comments in regards to your recent stay. I'm very sorry to hear that you were not happy since breakfast and parking were not included.

Please be advised the majority of our competitors are charging for parking as well. As for breakfast, we do not have complimentary continental breakfast in the morning. Instead, we are having full cook to order breakfast in the morning and this is 15.95 per person. The price is very competitive to most breakfast restaurants in Montreal and you have unlimited serving from our restaurant.

In term of hotel pricing, once again we are very competitive within our market.

Once again, I do sincerely apologize that you had to pay for breakfast and parking. We understand you have a lot of options for hotels in the area and you have decided to stay with us. We greatly appreciate your business.

For future reference, please inquire about our breakfast package that are offering at our hotel. By doing this, your breakfast cost will be deducted by 6 dollars.

Best regards,

Quan Nguyen
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2018 via mobile

This is my 5th Stay At this particular Location as I get great service Here as well as convenient Places to go around town. Free Wifi as well as complementary parking makes all the sense.Although when it rains heavily the lot can get a littl flooded but that’s the City’s Responsibility other than that. I had no problems at all here.

Stayed: August 2018, travelled solo
Thank Joseph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YULDH_Manager, Responsable des relations clients at Hilton Garden Inn Montreal Airport, responded to this reviewResponded 20 August 2018

Dear Joseph C,

Thank you very much for taking a moment to share your experience! Your great comments are very much appreciated and it was our pleasure to have you with us!

We look forward to see you again and thank you again for choosing our hotel!



Maggie.Chen

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Reviewed 10 August 2018

I stayed at this hotel for a few days while on a recent work trip to Montreal. The hotel rooms are clean, comfortable, and reasonably priced with free wi-fi. My room had a Keurig coffee maker, a little fridge and a microwave. Hotel staff are friendly and courteous. There is an on-site restaurant and bar (with decent food and drink selections). The hotel also features a nice gym and pool.

Breakfast was not included in my room rate (approx. $14) and features a nice menu with cooked to order eggs and such. Parking is not free either. And as i have complained earlier about Hilton hotels - the coffee is weak and terrible!

The hotel has a free shuttle to the airport (every 30 min) and is quite easy to get to.

Unfortunately, there are no other restaurants or bars within walking distance of the hotel. There is a Subway across the road and a Tim Horton's across the highway....but thats about it.

  • Stayed: July 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank SVG108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YULDH_Manager, Responsable des relations clients at Hilton Garden Inn Montreal Airport, responded to this reviewResponded 20 August 2018

Dear SVG,

Thank you very much for taking your time to share your experience! Your great comments about our rooms and amenities are very much appreciated and it was our pleasure to have you with us!

I am sorry to know that our quality of coffee didn't meet your expectation, I will address this feedback to my Food & Beverage director to follow up.

Unfortunately we are airport hotel, so activities around are very limited. but we do have a list of restaurants available at front desk around 10 minutes by car that we will be more than happy to provide if you would like.


We look forward to see you again for your next visit!


Maggie, Chen

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