The hotel was in a perfect location which was close to many tourist spots. The hotel staff were fantastic. I didn’t have any negative experiences with the staff, although the concierge number either doesn’t work or there is no concierge.
Some folks were complaining about the TV. I had a smart TV in my room so I could access my Netflix account. It also allows you to stream YouTube and if I recall, Spotify and Prime.
No bad experience with the valet. Excellent staff manning that side as well.
If you’re looking for a hotel that will wow you, I wouldn’t consider this one of those. Cough up a few hundred dollars more and stay at the Ritz instead. The rooms are dated and a bit shabby. Here’s a photo of the bed skirt. Yes, it’s a minor detail but it speaks a lot about the hotel maintenance. The shower enclosure grouting was peeling off or non existent in spots. There are a several guest photos that show this.
Last thing, please slip the invoice under the door or email it to the guests. So inconvenient having to queue for a copy.More
- Free Wifi
- Breakfast included