Hazelton has been a favorite because of its premier location and upscale amenities. We have stayed at the other 5 star properties in Toronto but this last visit reinforced Hazelton's status as the premier 5 star hotel in Toronto.

What makes it stand out is service. The doormen smile and remember your name, the concierge is always helpful and attentive even when busy, the restaurant staff are not haughty and standoffish... the hotel bucks the trend of more laissez-faire service I've seen at hotels post Covid.

A special shoutout to Taylor the manager on site who was the epitome of solicitous care and helped us navigate some logistic issues. There is a difference between smiling and not being able to help and smiling and genuinely trying to help. We appreciated the top down outstanding service we received during our 5 day stay.

Rooms: I would try to get one with a balcony it is a pleasant experience to see the skyline from the Hazelton side and hear the murmur of Yorkville gently through the soundproofed windows. The nespresso and complimentary soft drinks and water are a small but appreciated touch.

If the means are there absolute first choice for Toronto!

This was my second stay in the last few months at The Hazelton & I cannot get enough! This time, I brought my coworkers for an annual management offsite and we made use of their boardroom and facilities. It was amazing, beyond expectation and whenever expectations are even slightly missed, they are incredibly quick and reactionary and deliver beyond expectation, I also really appreciate their loyalty to repeat customers!! between the small extras or upgrades when available, they make you feel like royalty when you come back.

I recently visited The Hazelton with a group of friends for my sister's bachelorette, and the Hazelton team went above and beyond to make our weekend special. From our warm welcome at the concierge to the thoughtful details like the champagne and dessert tray (the chocolate beignets were AMAZING) and personalized cards in our rooms—the attention to detail made our stay incredibly wonderful!

Upon arrival, we were greeted by the valet who unloaded our luggage and brought it to the concierge. As we had a reservation at a nearby restaurant close to our check-in time, the concierge kindly held our bags and delivered them to our rooms once they were ready. Before heading to our reservation, the girls enjoyed freshening up at the spa, which was really lovely.

Several team members stood out for their exceptional service, and we wanted to give them a special shoutout. A heartfelt thank you to Christabelle from the sales team for organizing a site visit earlier in the week so we could see the rooms, Isabeau for her warm welcome at the concierge, Eskander and Robert for being our kind photographers (Robert knew all the right angles and impressed the group!), Will for making two late-night runs to bring items for us, and the lovely doorman with an injured pinky who assisted us with our luggage into our Uber upon departure (unfortunately, I didn’t catch his name).

We had a fantastic weekend at The Hazelton and can't wait to return!

P.S. We LOVED the pillow menu—such a thoughtful touch. The memory foam pillows were absolutely worth it! And the diffusers in the hallways smelled SO good. It made the experience feel even more luxurious.