The service at this hotel is what makes it! While my deluxe king room was spacious, well laid out (with all the switches and plugs where they should be) and well equipped (Nespresso machine, complimentary water and soft drinks, blackout drapes), what really distinguished this hotel from many many many others was how personable thoughtful and helpful the service was. Every single person in the hotel went out of their way to help. You know how at so many hotels you call for something and wait and wait for a response? If you need something fixed, addressed, brought to you at the Hazelton, someone will be at your door with in minutes. A special shout out to my fellow Elaine in in room dining who put a smile on my face every morning. Breakfast was quite yummy - didn't have time to try any of the other meals at the restaurant. This is how good the hotel is - the robes have the belts in the loops!!! (My biggest pet peeve ever is fighting with the robe when someone is knocking at the door.) Will not stay anywhere else in Toronto.

The entire stay at the Hazelton to celebrate our engagement was everything and more! Harshmeet and the team were incredibly welcoming, and the service exceeded all expectations. The spa was great, but the level of service and the friendliness of all staff was beyond special. We look forward to coming back for our next celebration.

The staff was very helpful and accommodating in all aspects. Maira the Concierge was fabulous and arranged all transportation and meals which were all superb. She was very hands on and welcomed us well for our visit! She made it special.
From the desk staff to the manager and restaurant it was a pleasure.

The facilities are excellent and housekeeping very detailed. I left a note and they took care of what we needed. The room controls for lights privacy and shades are always a sign of attention to detail.

The house driver was great on two uses and was very informative and gracious.

I must highly recommend the hotel and most of all a wonderful staff in both the visible and invisible areas.

Room service and food were excellent and hot on delivery.

Check it out I think if you are discerning you will not be disappointed.

The location is of course very walkable.