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Doug M
Caledon, Canada

Totally satisfied

Review of Gladstone House
5.0 of 5 bubblesReviewed 15 Oct 2023
We stayed at the Gladstone to celebrate my daughter’s wedding October 14 2023. We were completely satisfied with our stay as was the rest of our family. The staff, facilities, rooms, overall service ….everything was excellent. Thank you for helping to make this an extra special event
Date of stay: October 2023
Room Tip: Not an inexpensive hotel but still worth every $.
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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4 - 9 of 1,073 reviews
Reviewed 18 September 2023

Loved my modern, stylish room with a most comfortable bed and wonderful shower. The staff was friendly and went out of their way when I had some special requests. Delicious food in the small restaurant/bar where I loved to hang out. Amazing location allows you to walk to most places.
Miguel, you saved me much time and hassle and I so appreciate that you went the extra step to help me out.

Date of stay: September 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Muckpuck
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 September 2023

Our daughter and son-in-law got married here last weekend. What a lovely and versatile venue! We had use of the bar and the banquet facilities. Bar staff were phenomenal at keeping up with demand for the couple’s signature drinks, both alcoholic and non alcoholic and made them look festive! Being mom of the bride, I had some extra jobs. Whenever I needed help I simply called on housekeeping and they were there in a flash to help out! Beds were comfortable and rooms were cool. Restaurant served good food. Overall an excellent experience!

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Tina M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 July 2023 via mobile

A great boutique hotel in Toronto. The hotel had great character. We spent a few nights here exploring Toronto. In walking distance of city centre. The street it is located on has loads of quirky shops and cafes close by. The hotel room we had was lovely high ceilings. The dinner in the hotel bar was tasty and modern. Defo recommend as a location to stay in Toronto.

Room tip: We walked every where in Toronto - the team light rail was under repair outside the hotel so we didn’t both using it - but certainly handy.
Date of stay: May 2023
Trip type: Travelled as a couple
Thank brownthomas75
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 July 2023

Lots of beauty, but when you look beneath the surface, lots of problems. We discovered at least 6 stray hairs (not from us as they were very long) on the wall, floor and 3 in the face towel. Only one garbage can for the whole room (located in bathroom tucked by the toilet). Body lotion and conditioner were obviously watered down (these were beautiful products and those two were not). Shower looks beautiful but not designed properly. No hooks to place your towel nearby (closest is back of the door and requires guest to create a pile of water) and water freely soaks bathmat. Unpleasant to step out. Person checking us out did not ask us how the stay was...and was unaware of charges to room and how to process with our deposit (ultimately charges were correct). Upstairs Nespresso is high quality and available 24/7, but area is unkept and we had to ask for more cups (and they brought 5 and never cleaned up area). Seating area on each level is comfortable and convenient. Bar in the hotel was enjoyable. Overall, nice hotel but not worth the cost and the issues.

Date of stay: July 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank NYCPKF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 July 2023 via mobile

Overall really good experience! Comfy bed, very cool vibe across the whole hotel, and great coffee! Plus the location was fantastic for us… we walked to Budweiser Stage for our concert as well as a ton of bars and restaurants we have been itching to try!

It would have been a 5 star for me if a few things had just been executed better with their revamp of the hotel. We were on the top floor at the back of the hotel which thankfully wasn’t noisy with city noise like some others have complained about but… there was light that came through the interior door around the seam like it wasn’t properly installed or insulated? Which also meant that any noise in the hallway and common area could be heard in our room very clearly. This resulted in a good night’s sleeping being very interrupted, and I mean we didn’t end up going to bed until 2am or so anyways which I couldn’t imagine how much we would have heard if we were early to bed!

Date of stay: June 2023
Trip type: Travelled as a couple
Thank GoneGirl94
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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