I had read excellent reviews on this hotel so had high hopes, but it exceeded expectations. All the staff I had interactions with before and during my stay were friendly and helpful. The location is fantastic, especially if you want to use the TTC (the hotel is right next to Union Station and the train from Pearson International is under thirty minutes to here.) The room itself was spacious and clean and there is filtered water available on each floor. I ordered room service a couple of times and the food was excellent. It would have been ideal if breakfast was served a little earlier on weekends but there is a supermarket in the basement of the building so if you need to get going with your day sooner you can pick up something from there. I loved staying here and wouldn't hesitate to book again when I am next in Toronto.

This place is amazing! Great location and the accommodations and service are all top notch. The concierge was great and the included breakfast was lovely. The best coffee I have ever had. Close to attractions and shopping. Highly recommended!!!

The room was lovely, very comfy bed. Customer service was excellent everywhere.
Food was great and I would recommend this hotel highly. The location
Close to Union Station is perfect. I had flew in from
Bc to receive an award. My room comped.