I booked directly with the hotel which was very easy. I had a simple request and it was met. The room was large, clean and well appointed. Everything you need is in the room~ Nespresso machine , hair dryer, iron and all your toiletries. The large rain shower was delightful. We slept great on the super comfortable bed and linens. The front desk staff and bell hops were very attentive. Tatiana, the concierge was amazing and so passionate about her job. She was a great help with navigating us through the city on a rainy day. The hotel location was perfect for our needs. An extremely pleasant stay! See you again soon!!!

AMAZING! It was a mom/daughter concert trip and I chose this hotel for its location. I mentioned that it was a Xmas getaway and we entered our room to find Xmas decorations, chocolates, and an elf on the shelf with a handwritten note. The personal touch really started our trip off on a good note, it meant a lot to us (thanks to concierge Jorge!). The bed was beyond comfortable and being just us 2 girls, we felt safe and comfortable the entire time. In terms of proximity to the concert at Scotiabank arena, we were able to go from our concert seat to our hotel room in less than 5 minutes, so convenient! Our walk from the train at union station to the hotel took about 8 mins indoors. Also, the room service was top notch. It was quick and so delicious, I don’t think I’ve had a better Caesar salad not to mention how perfect the steak was. We will 100% be back to this gem of a hotel, I don’t think it can be topped in our books!

This is our go to hotel when we stay in downtown Toronto. It’s right next to Scotiabank arena and you don’t even need to walk outside to get there. I wish I had asked the front desk how to get to the restaurant we had reservations for a few blocks down. There are connected pedways throughout the buildings, but my dumba$$ made us walk outside and around in the blistering cold. After dinner we travelled through these pedways to get back to the hotel and stopped along the way to shop at a few stores to my girls’ delight!
The rooms were beautiful and modern. We got an upgrade to a corner luxury room so we can see the CN tower, the aquarium and Rogers Centre.
As usual, all the staff were incredibly pleasant! We had a car and used valet parking. Our car was in the front before we even got down to the lobby! Excellent service!