AMAZING! It was a mom/daughter concert trip and I chose this hotel for its location. I mentioned that it was a Xmas getaway and we entered our room to find Xmas decorations, chocolates, and an elf on the shelf with a handwritten note. The personal touch really started our trip off on a good note, it meant a lot to us (thanks to concierge Jorge!). The bed was beyond comfortable and being just us 2 girls, we felt safe and comfortable the entire time. In terms of proximity to the concert at Scotiabank arena, we were able to go from our concert seat to our hotel room in less than 5 minutes, so convenient! Our walk from the train at union station to the hotel took about 8 mins indoors. Also, the room service was top notch. It was quick and so delicious, I don’t think I’ve had a better Caesar salad not to mention how perfect the steak was. We will 100% be back to this gem of a hotel, I don’t think it can be topped in our books!

This is our go to hotel when we stay in downtown Toronto. It’s right next to Scotiabank arena and you don’t even need to walk outside to get there. I wish I had asked the front desk how to get to the restaurant we had reservations for a few blocks down. There are connected pedways throughout the buildings, but my dumba$$ made us walk outside and around in the blistering cold. After dinner we travelled through these pedways to get back to the hotel and stopped along the way to shop at a few stores to my girls’ delight!
The rooms were beautiful and modern. We got an upgrade to a corner luxury room so we can see the CN tower, the aquarium and Rogers Centre.
As usual, all the staff were incredibly pleasant! We had a car and used valet parking. Our car was in the front before we even got down to the lobby! Excellent service!

Their Romantic package made the whole experience one of a kind. Great place to stay. It's in the center of all the great places to visit in Toronto, especially if you have a game at The Scotiabank arena. It's right next to Scotiabank arena and a few minutes walk to Rogers Center and CN tower.