Unexpected surprise! This is a boutique hotel with five-star services. Everything from check-in through check out was seemless. The room had modern, but elegant furnishings. The rain shower was amazing. The breakfast buffet was included and it was delicious- much like what one might get in a European hotel than a north american one. I would stay here and recommend this to anyone!
Dear David1003,
Thanks for the great review. Happy to here we were able to surprise you with our service!
We appreciate the recommendations and hope to welcome you back soon.
Sincerly,
Paul de La Durantaye
General Manager
Spent 5 days in Toronto for our Anniversary and we visited a lot of restaurants and bars during our stay while attending a few Blue Jay's games. But for some reason we would always end up at this bar for another visit. This is all because of the great service we received during our visits.
We want to acknowledge the Great service from Barry.
He would always great us with Welcome Home! No matter how busy he was he would always tend to us, even during peak hours.
Cheers Barry to making our visit to Toronto memorable.
Dear paumai,
I apologize that I am a little late in responding but rest assured that your shoutout to Barry was communicated to him and very much appreciated.
No need to wait for next baseball season to come see us again. As you know we have plenty of sports viewing opportunities around us.
Hope to see you soon.
Paul de La Durantaye
General Manager
Several things speak for the Le Germain: Location which is just around Union station, where you are right in the city center and have ideal connection (Up Train) to the Airport. Rooms: Big rooms, well designed with very comfortable beds. A - for north american standards - good breakfast buffet. And great and super friendly service at the reception. The small disadvantage is, that due toe being close to Scotiabank Arena - one of Canadas biggest event halls - it tends to get a little bit noisy. (We only had some concerts going on , but I won´t know, how loud it wolud get, when the Leafs or the Raptors are playing)
First, the location of the hotel was central to everything my wife and I wanted to do, and it was easy for us to catch a train, bus, or have a cab or an Uber pick us up... and we were close enough to a number of sights to just walk. The hotel has a very polite and helpful staff, from Alan greeting us at the desk and getting things situated to Tatiana and Jorge helping us plan many of our activities in advance of our trip. The decor is quite modern, yet the lighting and soft jazz playing when you arrive at your room makes the place feel like home. We rather enjoyed our stay, and we recommend anyone traveling to Toronto to make their stay at Le Germain.
We have stayed at this hotel multiple times over the years. Never has this hotel and staff disappointed us. This time we had our 4-year-old daughter with us. They had left a child's robe, slippers, paw patrol pillow, and Mickey Mouse stuffy in the room just to make her feel comfortable. My daughter loved it. It is the little details like this that keep us coming back. I would never hesitate to book this hotel. Also, the location is great beside Union Station. So easy to get around town here.
