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John S

Worst sleep ever in a large hotel chain.

2.0 of 5 bubblesReviewed 5 Feb 2020
There were noisy people in the room across from me slamming their doors all night. Two reports to the night staff never resolved the problem. Next morning on check out the manager wasn’t even there for me to address my concerns with. I asked for a call back from him and never received one.
This was the worst sleep, and the most lack of concern and follow up from a large chain hotel that I have ever experienced.
Date of stay: January 2020
Trip type: Travelled on business
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TLTE, Front Office Manager at Travelodge Toronto East, responded to this review
Responded 6 Feb 2020
Thanks for your review, We appreciate your feedback,We apologize for inconvenience, We welcome you for your next stay and we will make sure you have a comfortable one.

Sincerely,
Sujan Patel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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3 - 8 of 367 reviews
Reviewed 1 February 2020

Nice hotel. Lots of parking. Staff is friendly. Breakfast is adequate. Good sports bar attached to the hotel. Pool and jacuzzi is okay. Hopefully it's available for you when you're there. Exercise room is there but used as a storage room.

Date of stay: January 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Hank L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TLTE, Front Office Manager at Travelodge Toronto East, responded to this reviewResponded 2 February 2020

Thanks for your review, We appreciate your feedback, Swimming Pool is open to guest and Fitness Room is temporarily not in service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2020

Hotel is in an excellent location, 401 & Markham Rd. Access to the highway in less than 2 minutes. Plenty of good eating in the area and only 5 minutes from the Scarborough Town Centre where there is the LRT to connect you with the subway.

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank 707geraldd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TLTE, Front Office Manager at Travelodge Toronto East, responded to this reviewResponded 30 January 2020

Thanks for your favorable review. We are glad that you had a comfortable stay. We welcome you back for your future stay in Toronto

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2019

Just Okay, room is dated, wirings all over the room, free Continental breakfast. Weird room set up but i only stayed for one night. Did not try the adjacent restaurant. Service was good and prompt, complained about the light having no switch and was promptly repaired.

Date of stay: November 2019
2  Thank jajay91
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TLTE, Front Office Manager at Travelodge Toronto East, responded to this reviewResponded 10 December 2019

Thanks for your review. We appreciate your feedback and we welcome you for your next visit and we will make sure you have a better experience.
Sincerely,
Sujan Patel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2019 via mobile

Excellent location close to 401 exit. Excellent service. Clean rooms and nice internet. Staff are extremely professional. I would recommend staying here and I look forward to staying here in future.
Thanks Travelodge staff!

Date of stay: December 2019
Trip type: Travelled with family
1  Thank nandishs2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TLTE, Front Office Manager at Travelodge Toronto East, responded to this reviewResponded 5 December 2019

Our staff is always there to provide their best hospitality service to our valuable guest. We welcome your future stay at our hotel. Thanks for choosing the Travelodge Toronto East.

Yours Sincerely,
Sujan Patel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2019 via mobile

There is a reason I always choose this hotel for stay. It’s the staff. During my stay I am always amazed by the Speed of service along with the courtesy of the staff. These guys are awesome.
Thank you

Date of stay: December 2019
Trip type: Travelled with friends
1  Thank Piyushm03
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TLTE, Front Office Manager at Travelodge Toronto East, responded to this reviewResponded 4 December 2019

Thanks for your review. We appreciate your business and feed back.
Sincerely,
Sujan Patel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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