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Chuck Sauer
Niagara Falls, Canada

Despite some negative things, great place!

3.0 of 5 bubblesReviewed 7 Mar 2019via mobile
Pending reviewvia mobile
I spent 4 nights here while in the city for work. I also work for a non-profit and was very conscious of my budget. First, the location is incredible. Super close to Kensington Market, Chinatown, Queen West, and so on. As a lone female traveller I walked daily to and from my job site, to get dinner, etc. I never felt unsafe and travellers must remember- THIS IS TORONTO. A large, busy, diverse city. It’s all a part of the charm.
The rooms are tidy and well equipped. Who cares about petty things like the state of a curtain or the view?! The bed was so comfortable.The kitchenette has the basics, the fridge was clean and worked well, the sheets and are towels clean and fresh. There was a great little space to set up my computer and for when I ate in. The shower has awesome water pressure and was super hot- perfect for a freezing March day. The rooms are chilly and it seems the thermostats are just a decoration, lol.
However, bring earplugs and download a white noise app on your phone. I was on the first floor in 108 and had a family above me. It seems that some people might be living here. Welcome to the realities of the housing market. The children were...well, children. It was hard to balance my frustration with needing to get up early with the fact that it’s winter and people hibernate. I said something to the evening staff at around 9:45 and they said that they would say something. The running in the halls stopped, but the noise of the room continued to well after 10:30. It was very trying for getting work done and going to bed early, but certainly ear plugs and white noise helped.
Moral of the story:
- You get what you pay for. I paid for clean, close to my job site and my fave Toronto “haunts”, a comfy bed, hot water, kitchenette, parking
- If you’re a small town person, go stay in a holiday inn or something if you’re scared of neighbourhoods in large cities *eye roll*
- pack some warm clothing and slippers for a winter stay
- BRING EAR PLUGS!!
- Stay here if you want to be IN the heart of the greatest city on earth!

Despite some of the things that sucked, I would definitely stay here again. Thank you Studio 6!
Date of stay: March 2019
Trip type: Travelled on business
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Kumar S, General Manager at Studio 6 Toronto, responded to this review
Responded 28 Mar 2019
Greetings from Studio 6,

We appreciate your comments Nicole ,we strive to improve and exceed all guests experience on clean comfortable rooms.

We have shared comments with our team to improve to mitigate disturbance.

Until you welcome you to Studio 6

Take care.

Best Regards
Gajen
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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2 - 7 of 213 reviews
Reviewed 9 January 2019 via mobile

Studio 6 – we stayed at Studio 6 Toronto 22nd to 26th Dec and had an enjoyable stay. Our transfer from the airport took about 25 mins and cost about £25 using Uber. We checked in early evening and the process was very swift. The room itself was very pleasant and looked like the images on the website and trip adviser. There was everything to make our stay a comfortable one – there was plenty of storage, an iron, ironing board, fridge, hairdryer, coffee machine, plenty of plug sockets and mirrors. There were plenty of channels on the TV. We had to enquire about the heating system, although there was a thermostat on the wall that was cranked up to the max (25 c) we couldn’t find a vent for the hot air to circulate. Reception confirmed there wasn’t a vent and that the heating comes through the walls and floor. The weather was quite mild during our stay but on a morning it did feel quite chilly and it wasn’t until getting in a hot shower did we feel we were warming up. The shower has excellent pressure and reaches a decent temperature. The bed was comfy and we had undisturbed sleep as the neighbourhood is so quiet. Housekeeping serviced the room daily, making sure the towels were changed and coffee pods replenished. The kitchen is fully stocked with utensils for those wishing to utilise the kitchen area. The Wi-Fi was hit and miss at times, we found it worked perfectly between 5am – 6am, but after that it seemed to crash.
Don’t let the surrounding neighbourhood discourage you from staying here. We had no trouble and didn’t feel vulnerable or scared. It’s only a short stroll down the road before you hit Queen Street. Overall we thoroughly enjoyed our stay, the price was value for money, the location was great, we had a peaceful night sleep and the staff on the front desk were very friendly and helpful especially Wang-Li.

Date of stay: January 2019
Trip type: Travelled as a couple
4  Thank gashnleyna
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kumar S, General Manager at Studio 6 Toronto, responded to this reviewResponded 28 March 2019

Good Day,

Thank you for your review on Studio 6.

We are continuously working on improving elements of great guest experience .

Front desk is the face of the hotel whilst support services are heart of the hotel.

Until you welcome you at Studio 6.

Best Regards
Gajen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2018 via mobile

I had a great stay with studio 6. They were very accommodating and very pleasant. Good area close to stores and downtown. The rooms were very clean and updated. Would recommend especially if you’re on a budget and looking for a nice place to rest.

Date of stay: November 2018
Trip type: Travelled with friends
Thank Kaitie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kumar S, General Manager at Studio 6 Toronto, responded to this reviewResponded 28 March 2019

Thank you Katie for a nice review.

Our team is thrilled to have your comments and they are certainly a great motivator.

We shall look forward for your next stay at Studio 6.

Best Regards
Gajen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2018 via mobile

My wife and I have just checked out today after spending 5 nights here and I wouldn't stay there again. I booked based on the pictures on a booking site and reviews on here, both were misleading. The rooms were run down and tired looking but were clean. We were on a ground floor room where security was poor. In our first room the window didn't lock so we were moved to the room next door straight away which was good. Although the window locked it took little effort to force it open, with small bit of wood wedged in place to keep ot locked. The staff were polite and helpful whenever we encountered them which was nice. The bed was very comfortable, normally I end up with a dead leg after a couple of nights in a hotel but not here, it was great! The location is the worst thing about this place. The surrounding streets are very intimidating and not nice to look at. One house round the corner had blood smeared up the doors and there were a few people with obvious mental health problems walking around. If/when I come back to Toronto it would not be to stay here. Some of the reviews I read suggested the location was good and this is what I was looking for so in future I'll take more care when booking somewhere.

Date of stay: November 2018
Trip type: Travelled as a couple
1  Thank Gary H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6Team, Brand Experience Team at Studio 6 Toronto, responded to this reviewResponded 27 November 2018

Dear Gary, Thank you for taking the time to share your review and recognizing our friendly staff. Safety and security are high priorities within Motel 6 standards for quality and we regret you felt differently during your visit. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2018 via mobile

I stayed at this hotel first week of November.

Staff are helpful. Clean and tidy hotel rooms. The price is absolutely amazing in comparison to other hotels within the city.

This hotel location is great. Very central and in walking distance to everything. Longest walk is around 25 mins to the CN Tower.

The neighbourhood is fine. Many comments on here regarding the neigbourhood. However its not damgerous walking at night or anything like that and literally a 3 minute walk down the road to the highstreet.

Nimmi on reception was an absolute diamond! She's lovely and kept me company on my last day whilst waiting to leave for my flight back to the UK. Her knowledge and information is extremely good.

Staff in general are lovely.

Date of stay: November 2018
Trip type: Travelled solo
1  Thank kaylahgordon30
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6Team, Brand Experience Team at Studio 6 Toronto, responded to this reviewResponded 27 November 2018

Dear Kayla, We appreciate you recognizing our friendly team members and our property location. We are so glad to hear that you enjoyed your stay, please come again soon. We hope to see you again soon. Safe Travels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2018

I stayed here for a week while attending a conference. The area seemed a little run down, but there are new townhouses being built, so perhaps it is more up and coming. It is close to a grocery store, which is great with the little in room kitchenette. The hotel itself could do with a few minor improvements to make it a better stay. My room was on the main floor, right next to the entrance. This meant hearing all the traffic of the hotel, at all hours. And the walls are obviously not too thick because I could hear the neighbouring room's tv, and the running of children from the floor above. When I arrived, I was told the staff borrowed the chairs in my room for their staff meeting across the hall, and would return them shortly. It appeared that someone had also used the bathroom in my room because floor was dirty and towel was in sink. Instead of cleaning it right away, they said it would be done after the staff meeting. Something similar happened when cleaning staff came in my room to clean, but would not do floors while I was there. Either I had to leave for 10 minutes, or I wouldn't have floors cleaned. Why they couldn't come back later, I don't know. The wifi connection is also a little iffy, so when I mentioned it to the front desk person, he said I should speak to supervisor in the morning. And the fridge in my room wasn't particularly cold. With just a few adjustments, it could be a great place.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank revd413
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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