Good day B7755Blpetere,
Thank you very much for sharing your feedback in regards to your stay with us at the Kimpton Saint George Hotel. We are sorry to hear that your room location was not as expected upon your arrival, but I am happy to see we were able to rectify that for you quickly. In regards to the restaurant, thank you for your feedback in this regard as well, I have shared your experience with their management team, so they are able to improve on all facets noted above.
As a hotel that prides itself on our guest’s experience, I am sorry to see that we missed the mark on this occasion. If your travels do bring you back to Toronto, we would love for the opportunity to host you again, so we are able to show you the true Kimpton experience.
Thank you again for your feedback.
Sean M