This is by far the dirtiest hotel I have aver stayed in. The floors were filthy. Bathroom floor was covered with dust and hair. When I asked receptionist to send someone to clean it they brought a flower for the bathroom and that was it. Staff was not nice and the restaurant very mediocre . The salad we got was brown and I would never serve it as it was pretty old. The whole experience was not pleasant. On the positive side - you can’t beat the location and probably that’s why they don’t care about level of service

Our dinner at the Riverbend’s restaurant the Oakdale was exceptionally great from start to finish. warm welcome, verynice outdoor seating, gracious hostess sarted a great dining experience.
The “New York Sour” cocktail very interesting amd tasty. As a Sour fan, I opted for a traditional Whiskey Sour, which was good.
The Oysters from PEI great. The starters from the 2 course menue option fantastic. We had wild mushroom on toast, beet salad and lamb carpaccio.
Superb main dishes following: duck leg, lamb shank, crusted Halibut.
Our server, Rebecca a delightful person to have looking after us.
Best Niagara experience for dinner in a beautiful vineyard patio setting

I am a Surgeon in who lives in Toronto and I often make short trips and stays in Niagara On the lake which is well known location for its beauty, restaurants and Theatre. My wife and I along with another couple stayed at the River Bend Inn and Vineyard on the 25th April. We checked out the next day after breakfast and everything seemed great. However in the afternoon my friend who had payed for the two rooms with his credit card got a bill for nearly $350.00 charged to his credit card. The hotel said that a pair of bath robes that were in my room are missing. In fairness, they did not openly say that I stole the bath robes, but are charging us for the lost item. There was no phone call to me or my friend to verify if we had actually taken the items nor was there any indication as to whether the hotel investigated how the items were lost. The clear indication was that we stole the bath robes and hence need to pay for it. As mentioned earlier I am a surgeon with a fairly good income and I have travelled all over the world and have never been accused of stealing before. I contacted the hotel and spoke to the manager and the General Manager ( names with held) and after one or two hours I received a phone call saying that the charges have been reversed. In subsequent conversation they somewhat reluctantly apologized and offered to buy us lunch at the hotel if we visited them again.
Needless to say, we are never going back. My advice to future customers is to make sure that there are two bath robes in your room when you check in and that they are there when you leave. When we checked in, there were no bath robes and we didn't know that they are normally provided. T.E. Abraham and R. Abraham