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anna r
Toronto, Canada

Terrible hotel in a prefect location

1.0 of 5 bubblesReviewed 13 Aug 2023
This is by far the dirtiest hotel I have aver stayed in. The floors were filthy. Bathroom floor was covered with dust and hair. When I asked receptionist to send someone to clean it they brought a flower for the bathroom and that was it. Staff was not nice and the restaurant very mediocre . The salad we got was brown and I would never serve it as it was pretty old. The whole experience was not pleasant. On the positive side - you can’t beat the location and probably that’s why they don’t care about level of service
Date of stay: August 2023
Trip type: Travelled with family
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
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Reviewed 26 June 2023 via mobile

Our dinner at the Riverbend’s restaurant the Oakdale was exceptionally great from start to finish. warm welcome, verynice outdoor seating, gracious hostess sarted a great dining experience.
The “New York Sour” cocktail very interesting amd tasty. As a Sour fan, I opted for a traditional Whiskey Sour, which was good.
The Oysters from PEI great. The starters from the 2 course menue option fantastic. We had wild mushroom on toast, beet salad and lamb carpaccio.
Superb main dishes following: duck leg, lamb shank, crusted Halibut.
Our server, Rebecca a delightful person to have looking after us.
Best Niagara experience for dinner in a beautiful vineyard patio setting

Date of stay: June 2023
Trip type: Travelled with family
1  Thank Hongkon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 April 2023

I am a Surgeon in who lives in Toronto and I often make short trips and stays in Niagara On the lake which is well known location for its beauty, restaurants and Theatre. My wife and I along with another couple stayed at the River Bend Inn and Vineyard on the 25th April. We checked out the next day after breakfast and everything seemed great. However in the afternoon my friend who had payed for the two rooms with his credit card got a bill for nearly $350.00 charged to his credit card. The hotel said that a pair of bath robes that were in my room are missing. In fairness, they did not openly say that I stole the bath robes, but are charging us for the lost item. There was no phone call to me or my friend to verify if we had actually taken the items nor was there any indication as to whether the hotel investigated how the items were lost. The clear indication was that we stole the bath robes and hence need to pay for it. As mentioned earlier I am a surgeon with a fairly good income and I have travelled all over the world and have never been accused of stealing before. I contacted the hotel and spoke to the manager and the General Manager ( names with held) and after one or two hours I received a phone call saying that the charges have been reversed. In subsequent conversation they somewhat reluctantly apologized and offered to buy us lunch at the hotel if we visited them again.
Needless to say, we are never going back. My advice to future customers is to make sure that there are two bath robes in your room when you check in and that they are there when you leave. When we checked in, there were no bath robes and we didn't know that they are normally provided. T.E. Abraham and R. Abraham

Room tip: When you check in, make sure that the room contains two bath robes and that they are both there when you leave.
Date of stay: April 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank rajalekshmya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 February 2023

This inn is beautiful and historic. Incredibly comfortable and cozy. The restaurant is great! The meals are delicious. The staff are very friendly and helpful.
It is walking distance to Peller Estates and the village. Great eateries are close by along with nice shops and boutiques. It is a great spot for a relaxing getaway.

Room tip: The rates are cheaper on weekdays.
Date of stay: January 2023
    • Value
    • Cleanliness
    • Service
1  Thank MadDogofCanada
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 December 2022


Stately old manor with amazing rooms.
Very romantic for that much need weekend away.
The rooms are huge, the beds and pillows are extremely comfortable.
In house restaurant makes dining a breeze, and no need to drive after a few cocktails.
Would definitely stay again.

Room tip: Make dinner reservations
Date of stay: December 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank FunFoodFinder
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 November 2022 via mobile

We went just for a night , from the moment we stepped in we were transported to a cozy different world . Service was excellent , rooms were well appointed , dinner at Oakland was amazing , will go again ! Breakfast could be better but understandable due to less guests

Date of stay: November 2022
Trip type: Travelled as a couple
1  Thank JustusBinu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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