We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Tricia K

Comfy and Great Location

4.0 of 5 bubblesReviewed 3 Jul 2021
Comfortable room, close to Niagara Falls and Niagara on the Lake. Clean and pleasant staff. Price was reasonable and complimentary wine was a nice treat. Easy to get off and on the highway and 5 minutes from the outlet mall.

Date of stay: June 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hilton Garden Inn
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this review
Responded 4 Jul 2021
Dear Tricia,

We would like to thank you for the kind words regarding your stay at the Hilton Garden Inn. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.

Sincerely,
Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$356
Fully refundable
  • Booking.com
  • Hotels.com
  • Expedia.com
    $356
0.7 km from Hilton Garden Inn Niagara-on-the-Lake
Free Wifi
Free parking
$221
  • Booking.com
  • Hotels.com
  • Algotels
0.2 km from Hilton Garden Inn Niagara-on-the-Lake
Free Wifi
Free parking
$492
Fully refundable
  • Booking.com
  • Hotels.com
  • Expedia.com
    $492
12.8 km from Hilton Garden Inn Niagara-on-the-Lake
Free Wifi
Free parking
$299
Fully refundable
No prepayment needed
  • Booking.com
  • Hotels.com
  • Expedia.com
    $299
4.7 km from Hilton Garden Inn Niagara-on-the-Lake
Free Wifi
Free parking
$253
  • Booking.com
  • Hotels.com
  • Staybridge.com
    $253
0.1 km from Hilton Garden Inn Niagara-on-the-Lake
Free Wifi
Free parking
$354
No prepayment needed
  • Booking.com
  • Expedia.com
    $354
  • Hotels.com
11.4 km from Hilton Garden Inn Niagara-on-the-Lake
Free Wifi
Free parking
$479
Fully refundable
Get rewarded with One Key
  • Tripadvisor
    $479
  • Hotels.com
  • Algotels
12.7 km from Hilton Garden Inn Niagara-on-the-Lake
Free Wifi
Free parking
$556
Fully refundable
No prepayment needed
  • Hotels.com
  • Expedia.com
    $556
  • Algotels
13.1 km from Hilton Garden Inn Niagara-on-the-Lake
Free Wifi
Free parking
$563
Fully refundable
  • Hotels.com
  • Booking.com
  • Expedia.com
    $563
11.9 km from Hilton Garden Inn Niagara-on-the-Lake
Free Wifi
Free parking
$437
Fully refundable
Get rewarded with One Key
  • Tripadvisor
    $437
  • Hotels.com
  • Algotels
12.8 km from Hilton Garden Inn Niagara-on-the-Lake
Free Wifi
Free parking
View more hotels in Niagara-on-the-Lake
Reviews (1,812)
Filter reviews
1,812 results
Traveller rating
907
633
184
46
42
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
907
633
184
46
42
Show reviews that mention
All reviews outlet mall fridge and microwave off the highway minute drive easy access convenient location front desk staff pool and hot tub great place to stay shaw festival qew falls wineries niagara lake notl mattress
Selected filters
Filter
Updating list...
104 - 109 of 1,812 reviews
Reviewed 1 July 2021

This was the second time I stayed at the hotel and the service and cleanliness was consistent for both stays. The rooms were clean and the staff was friendly and welcoming. The staff and hotel follow the Covid protocols. You will not be disappointed.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Liveluvb3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this reviewResponded 5 July 2021

Dear Liveluvb3,

Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. I am happy to hear that you had a wonderful stay. Our housekeeping department strives hard to maintain the Hilton standards and appreciates your comments. We look forward to welcoming you back to our hotel in the f

Sincerely,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2021

We thoroughly enjoyed our stay to NOTL at this hotel. Close enough to town without paying the high prices of other hotels in the area. Come to the outlet mall and a close drive to wineries and restaurants. Had a great breakfast at this hotel for a very reasonable price and the rooms were spacious and exceptionally clean. We had a king room which overlooked the back of the hotel which was nice and they had a nice garden area with gazebo which we used while there...very peaceful and lovely.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank Judy1948
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this reviewResponded 28 June 2021

Dear Judy,

We would like to thank you for the kind words regarding your stay at the Hilton Garden Inn. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.

Sincerely,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2021

I stayed at this hotel last night and the staff was amazing! So welcoming and friendly as soon as we got there. Kristin went out of her way and was so nice!! The protocols for safety and cleanliness made me feel so comfortable with my stay. Definitely recommend this hotel!

Date of stay: June 2021
Trip type: Travelled with friends
Thank andreahV9703KM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this reviewResponded 22 June 2021

Dear Andreah,
We would like to thank you for the kind words regarding your stay at the Hilton Garden Inn. I am happy to hear that you had a wonderful stay. Our staff strive to give great customer service and are so happy when we hear comments like yours. We look forward to welcoming you back to our hotel in the future. If there is ever anything that we can do to enhance your stay in the future, please do not hesitate to contact us directly. We are always happy to help.

Sincerely,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2021

No complaints
Room was clean and presentable
Excellent customer service
Quiet
Safe
Quick service (food and amenities)
Good location
Parking
Wifi
I was able to work from the room
Good temperature
Lots of storage room

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank ratris931925
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this reviewResponded 14 June 2021

Dear Ratris,
We would like to thank you for the kind words regarding your stay at the Hilton Garden Inn. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.
Sincerely,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2021

Very cosy stay to celebrate my anniversary. Staff was friendly and hotel was exceptionally clean. Covid procedures were followed if you are worried about that! Convenient access to the highway and not far from anything

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank 874jessica
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leea Sawyer, General Manager at Hilton Garden Inn Niagara-on-the-Lake, responded to this reviewResponded 14 June 2021

Dear 874jessica,

We would like to thank you for the kind words regarding your stay at the Hilton Garden Inn. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.

Sincerely,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews