Name: Home away from home
Item: Hilton Garden Inn Niagara-on-the-Lake
Rating: 5
Author: 874jessica

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All reviews outlet mall fridge and microwave off the highway minute drive easy access convenient location front desk staff pool and hot tub great place to stay shaw festival qew falls wineries niagara lake notl mattress

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1003freddyl

2

Reviewed 27 May 2021

Exceptional stay

For my wife’s birthday and our mental well being we decided to go for a 3 day getaway and Hilton and it’s staff made it very special. We were greeted warmly and had texts to see how we are doing once we settled in. When we decided to order room service dinner from the restaurant the food was excellent and we were grateful for a bottle of red wine on the house. The room is spacious and everything was clean. All COVID reminders were clearly instructed. It was a great place of refuge from the unexpected humidity to rest and enjoy ourselves.

Date of stay: May 2021

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Freddy,

We would like to thank you for the kind words regarding your stay at the Hilton Garden Inn. I am happy to hear that you had a wonderful stay. Our staff strive to give great customer service and are so happy when we hear comments like yours. We look forward to welcoming you back to our hotel in the future. If there is ever anything that we can do to enhance your stay in the future, please do not hesitate to contact us directly. We are always happy to help.

Sincerely,
Management

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GrimsbyGirl

Toronto, Canada

1854

Reviewed 8 May 2021

Staff and cleanliness were amazing!

This hotel took pandemic cleanliness extremely serious. Hand sanitizer stations readily available...they even had Lysol wipes stations. All the staff wore masks and made me feel very safe. They were so polite, cheery and accommodating. Hotel room was spotless....overall I’d highly recommend!

Date of stay: April 2021

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear GrimsbyGirl,

Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. I am happy to hear that you had a wonderful stay. Our staff strive to give great customer service and are so happy when we hear comments like yours. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.

Sincerely,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

garypizante

Niagara-on-the-Lake, Canada

1

Reviewed 6 May 2021

Great Friendly Hotel

Staff was very polite and efficient. The room was very clean, quiet, and comfortable. We enjoyed the view of the forest from the fifth floor. Quite nice. The food at the in hotel restaurant was pretty good, and reasonably priced.

Date of stay: May 2021

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Gary Pizante:

We would like to thank you for the kind words regarding your stay at the Hilton Garden Inn. I am happy to hear that you had a wonderful stay. Our staff strive to give great customer service and are so happy when we hear comments like yours. We look forward to welcoming you back to our hotel in the future. If there is ever anything that we can do to enhance your stay in the future, please do not hesitate to contact us directly. We are always happy to help.

Sincerely,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

WorldTraveller_abc12

Toronto, Canada

1

Reviewed 6 April 2021

Quiet, Family Friendly Niagara Hotel

This is a clean, family friendly hotel in the Niagara area, close to everything, without the Niagara “shock & awe” pricing; resort fees, parking fees, room view extra fees...etc. Need the hustle and bustle? Its only a short drive away. Park your own car securely and keep your keys instead of handing them over to a valet every time you go out and return and pay him an extra $55 plus tax a day!

Date of stay: April 2021

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Guest,

We would like to thank you for the kind words regarding your stay at the Hilton Garden Inn. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.
Sincerely,

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

BigGeorge62

Port Perry, Canada

413175

Reviewed 28 February 2021 via mobile

Great place to stay

This hotel is in a good location. It’s close to the highway, mall and wineries. With Covid restrictions the pool and restaurant were closed, that didn’t make our stay any less enjoyable. The staff were friendly and check in went smoothly. We stayed in a king bed jacuzzi room. The room was very clean and well equipped with a fridge, microwave and coffee maker. The bed was very comfortable. The bathroom had a shower and jacuzzi tub for two is in an alcove off the bed area. There’s a table that is large enough for two to dine at and two chairs in the room. This is a great place to stay.

Date of stay: February 2021

Ask BigGeorge62 about Hilton Garden Inn Niagara-on-the-Lake

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Guest,

We would like to thank you for the kind words regarding your stay at the Hilton Garden Inn. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. Our staff strive to give great customer service and are so happy when we hear comments like yours. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.

Sincerely,
Management

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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