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marystrobino
Rochester, New York

Niagara on the Lake

4.0 of 5 bubblesReviewed 3 Jun 2024
the hotel was located only a few blocks from the main shops and restaurants
it was a quiet location
numerous wineries in the area
lovely vistas of Lake Ontario and the Niagara River
Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Best Western
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Reviews (811)
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Traveller rating
453
264
67
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All reviews breakfast room make your own waffles no elevator tim hortons complimentary breakfast beds were very comfortable great stay quiet area very nice hotel front desk staff room was spotless minute drive enjoyable stay front porch mini fridge notl cereal
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Reviewed 2 May 2024

The small hotel was awesome. The breakfast had lots of options. The room was large and well appointed. The desk staff was very good, he even brought us up a bottle a wine our friends sent to us. Not only that he got us wine glasses as well. The volume on one of the two TVs wasn't working and he came right up and fixed it. The hotel is only 1.2kms (15 minute walk) from the main street so saved on paying for parking. There are also two bike rental places within a block. There are a couple of great restaurants within a block and a Tims across the street. It is located within a beautiful neighborhood that was nice to walk around. It also right at the cross road for the main vineyards. The bed was very comfy and pillows perfect. The little sitting area had a couch, chair, tv and fireplace. There was also a TV you could watch from bed. The bathroom was updated and just lovely and the day we were leaving they were installing grab rails in all the bathrooms. All and all we loved our stay here and will visit again.

Date of stay: April 2024
    • Value
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    • Service
Review collected in partnership with Best Western
Thank Christine M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 April 2024

We had a wonderful welcome at the Colonel Butler Inn. We came for the eclipse, which was a bit of a bust because of cloud cover, but the stay at the Inn was really special. We brought our dog and their "dog-friendly" room was set up with a special carpeted platform and dog dishes, as well as a welcoming treat (call ahead to arrange this special service). The staff were all very friendly and thoughtful. We humans got special eclipse-cookies and other considerations while we were there. The room was clean and, miracle of miracles, had no odors (either underlying mildew or perfumy cleaners). This is a big plus for us, because one of my daughters and I are both sensitive to smells. Additionally, the free breakfast is fresh and varied with many delicious and healthy options. If we ever go back to Niagara-on-the-Lake, which is a lovely community, we would plan to stay here. Also, the area around the Inn is a quiet neighborhood which was great to walk through, with and without the dog.

Room tip: Call ahead if bringing a dog--they are very accomodating!
Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
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    • Sleep Quality
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Thank JWRM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 March 2024

The Hotel was simple. However the room was clean and well provisioned. Bed was Good for me. Bathroom was clean all equipment worked. Parking was no issue. Workout Room was small but had everything needed for a good workout. Breakfast room was clean Breakfast was standard for a Hotel but Plentiful and the staff were Hard Working and Friendly. I cannot recommend the place enough.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank robby506
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 February 2024

I was in town for a conference and my mom tagged along. This hotel is walking distance to historic Niagara, only took my mom 15 minutes to walk at 76 years of age. It is super clean and staff, especially Penny is amazing!

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank lemieuxsudbury
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 February 2024

Enjoyed our visit to Niagara on the Lake. Clean and quick access to the town, in walking distance.
Only issue was the poor internet service. Patchy and unreliable.
Breakfast was average. Parking very close.

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Chrisju2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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