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Wanderlowe
Barnstaple, United Kingdom

Good 3 star accommodation 1 star breakfast

4.0 of 5 bubblesReviewed 23 Oct 2024via mobile
Lovely room and facilities, great location for travelling around but a bit far out if you don’t want to drive Ubers were around 29 dollars a trip. There’s no curtesy bus or local buses here. We missed a bar although we did buy in food and drink. breakfast was grim I’m afraid. Plastic cutlery that was so bendy it hardly cut or pierced the food. Alternate scrambled egg and cheese omelettes. No flavour in the scrambled egg and if you don’t eat the cheese you’re snookered. The sausages were really salty and the pancake machine produced uncooked pancakes. Coffee was good and there was fresh milk, juice was good but the quality of the bread was awful. There was a banana and an apple and fresh juice. But I hate plastic plates and cups I’d rather pay a subsidy and hire proper cutlery and crockery for my stay. Laundry room was good and it was really clean and warm.
Date of stay: October 2024
Room Tip: Bring your own cutlery and cup. No bar and no public transport. Good location for travelling around.
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John C, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG hotel, responded to this review
Responded 3 weeks ago
Thank you for stay LucasBrumby and for sharing your constructive feedback regarding the complimentary breakfast offering in our hotel. We are currently providing the standard breakfast which is mandated in all Holiday Inn Express hotel across Canada, and we normally receive quite good feedback on it's variety and quality. We know that the brand continues to review comments received in this regard and implement changes across the entire system accordingly.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (191)
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All reviews outlet mall free breakfast front desk quick access nice hotel lots of parking off the highway great shower room was spotless convenient location third floor a great stay main floor falls qew wineries notl
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Reviewed 11 October 2024

Its our first time visit Niagara Falls and our stay in this branch blow us away. From the moment we entered the ambience in very welcoming and front desk are friendly, they acknowledged my membership and let us check-in early. Room is clean and with fresh smell, my wife was highly impressed. Even we have our kids and some of the room got kids rooms are acoustically sound. Even its a little bit drive from the fall it worthwhile to stay if you after a quite place to stay. Definitely be back in this branch highly recommend to families and friends.

Date of stay: October 2024
Trip type: Travelled with family
Thank Bieugen B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John C, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG hotel, responded to this reviewResponded 16 October 2024

Thank you for bringing your family for a visit Bieugenb. We are happy to know that we took great care of you and that the service and cleanliness of the hotel met your expectations. We appreciate the recommendation for fellow travellers and are happy to know that you would plan to visit with us again.

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Reviewed 17 September 2024 via mobile

Nice, relatively new, Holiday Inn Express. Friendly staff throughout the property. Our reservation was as expected and we were allowed to check-in about an hour early. Location is fine but about 20 from most anything. Breakfast was OK, but certainly nothing to rave about. What you would expect at Holiday Inn Express. Room was clean, comfortable and quiet. Would definitely book this property again.

Date of stay: September 2024
Trip type: Travelled with family
Thank MarkMM55
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John C, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG hotel, responded to this reviewResponded 16 October 2024

Thank you for your stay MarkMM55, and for taking the time to share you great comments here on TripAdvisor. We are happy to know that we took great care of you and that you would plan to visit with us again.

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Reviewed 8 September 2024

We stayed for a couple of nights while on a road trip and were very impressed.
The hotel has a new feel to it, and it was immaculate throughout. The staff were friendly and attentive. The hotel has a huge car park and plenty of access points for baggage.
The room was of a great size, had plenty of storage, and like the rest of the hotel was immaculate. The wi-fi was free and pretty fast.
Breakfast was standard HIX fare, but wasn't overly busy and was well stocked throughout.
This hotel is a great base for visiting Niagara Falls and Niagara on the Lake. The Outlet Collection at Niagara (shopping Mall) is just across the road and has great shopping and food outlets.
Excellent hotel and would definitely use again!

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DesertDrifters
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John C, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG hotel, responded to this reviewResponded 13 September 2024

Thank you for your stay DesertDrifters, and for sharing your great review. We particularly appreciate you making mention of our location....central to both Niagara Falls and the historic area of Niagara-on-the-Lake, and across the road from the Outlet Collection at Niagara. Many guests tell us that they find our location perfect when planning a visit to the region!

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Reviewed 5 September 2024 via mobile

This hotel is located about 15-20 minutes from the downtown of Niagara on the Lake. If you plan to wine hop though the route you take to get there has many wineries along the way so it works out well. Desk staff was friendly and welcoming. The hotel was clean and seemed recently updated. The breakfast was normal for a HI Express but we went down at a busy time and the breakfast staff kept everything stocked and hot and did a great job! They even had a room for overflow seating at the busy time which was great. They had a system that worked well at this hotel and served with a smile too! The Staybridge is attached on the other side of the building and they shared the main entrance area. This was not an issue at all. Great managed facility! We will be back!

Date of stay: September 2024
Trip type: Travelled as a couple
Thank k4la
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John C, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG hotel, responded to this reviewResponded 13 September 2024

Thank you for your stay K4la, and for taking the time to share you wonderful review here on Tripadvisor. We are happy to know that we took great care of you, and we appreciate that you have recognized the efforts of our breakfast team in providing an enjoyable experience in that area. We hope to welcome you back for another visit.

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Reviewed 25 August 2024

All of detail in the room has been correct, with on time service, the housekeeper Pasang & fred have given good service for cleaning. The service to hot water has been functioning properly, the air conditioner has good temperature setting , in august month the warmer days require proper temperature ; I recommend this hotel to any visit to abu dhabi

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RECIP R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John C, General Manager at Holiday Inn Express Niagara-on-the-Lake, an IHG hotel, responded to this reviewResponded 13 September 2024

Thank you for your stay and for taking the time to share your great comments here on Tripadvisor. We hope to welcome you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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